Displaying 46-60 of 141
I have used IDC Garage Door several times, each time for something different. I have had wonderful service EVERY time. They are pleasant to talk to on the phone and quick to set up an appointment to come to my home. They don't waste any time figuring out the problem and the solution...and are efficient in making the repair. Overall, I have had a great experience every time I've worked with this company and I will continue to call them any time I need garage door service.
Posted: 8/19/2013 • Link to this review
Research the Cobb Homeowner's directory for someone to fix my garage door. Although, I went through and paid a Lowe's contractor put in the doors I found they were not as responsive to my calls when my doors needed repair. I found IDC Garage was a perfect match for the job. The owner came out inspected the job and gave a very competitively low price for the repair. Quality work and Great Customer Service. I would refer back to them again and again.
Posted: 5/10/2013 • Last edited: 8/06/2013 • Link to this review
I bought a Living Social deal for a garage tune up and Nathan came out to do the work for us on a Saturday. He was prompt, courteous, and very professional. He explained what he was going to do to help us with our horribly squeaky old wood door and had the work done quickly. Our door is sooo much quiter than before! I would recomnmend this business if you need garage door service.
Posted: 4/27/2013 • Last edited: 8/06/2013 • Link to this review
IDC provides a great service for my garage door needs. They have helped my preserve my wooden door. My house is 22 years old with a very heavy wooden door. I have had problems with rot on one of the panels. The replaced the panel for me and my door is as good as new. They also replaced the motor and the springs. They always come quickly whenever I call for service. Great company!
Posted: 2/05/2013 • Last edited: 7/09/2014 • Link to this review
I just had my garage doors done by IDC.I LOVE them!! Nathan and Susanne were so pleasant to do business with, very pleasant, personable, professional and just down right nice people. If you are looking to update your garage doors, they are the ones to call!
Posted: 1/25/2013 • Last edited: 8/06/2013 • Link to this review
Sue it was a pleasure to work with you. Your new doors look great and I can not wait to put some pictures of them on Kudzu and our website.
I made an appt., the tech arrived right on time, quickly analyzed my situation, gave several options + costs, did the work right then, paid via credit card for the best price I have seen, and I am left with 3 perfectly functioning garage doors and openers! Finally I found someone who knew what they are doing! I definately recommend IDC to anyone who wants the job done right and professional!
Posted: 1/15/2013 • Last edited: 8/06/2013 • Link to this review
Thank you for the great review, we try to leave every customer happy with our service.
IDC went out of their way to help get my rental home serviced. They handle multiple courtesy calls with ease, and responded very quickly. Susanne was wonderful and very patient. You just can't go wrong with IDC!
Posted: 12/12/2012 • Last edited: 8/06/2013 • Link to this review
He came within one day and I didn't have to be home for the work to be down. I am a return customer and he is very trust worthy. He is honest and will only recommend what you actually need done. Nathan is able to explain the work that needs to be done in a say so that anyone can understand. The price for the quality of work was very reasonable.
Posted: 12/10/2012 • Last edited: 8/06/2013 • Link to this review
We have used IDC for many years and many houses!! Service is above and beyond, we never have to worry if the job will be done right, we just take it for granted. They have never let us down.
We have had them out for just about anything you could think for a repair on a door from a simple camera issue to installing new doors.
Area Austell, GA
Cost $250 - $499
Date July 2016
Posted: 9/14/2012 • Last edited: 8/03/2016 • Link to this review
All i can say is MR. Webb is the MAN. I call on Mr. Webb to install my doors after i moved into my new house. He was very professional and really knew the business. I can say that he really cares about what he is doing and who he is doing it for. I will and have recommended IDC Garage Doors to all of my friends and family.
Posted: 9/11/2012 • Last edited: 8/06/2013 • Link to this review
Nathan put in a garage door openers in my garage, Did not put backup battery in system. When I realized he failed to installed it called and ask to him make good on what I paid for. After weeks of asking he finally came and did what he need to do, but the attitude he had was awful. Did not even acknowledge my presence like it was my fault he has to right his wrong. This is very poor customer service.
Posted: 7/12/2012 • Last edited: 8/06/2013 • Link to this review
Nathan went out to see this customer because their cable had come off of their garage door. They told Susanne that Nathan had put a Battery Back up garage door opener in over two years ago and it did not have a battery inside of the opener. Susanne was very surprised that this had happened and they were just calling about it two years down the road. But she did not question it she told them Nathan would bring a battery out when he fixed their door that the cable had come off of. When Nathan arrived at their house he discovered he did not have a working battery on his truck. After he repaired their garage door and they paid for the service to do so, he told them he would bring one out to them, that Susanne would call and set up a time with them. With in an hour of Nathan leaving they called Susanne to see when he was coming out. She apologized for Nathan not having a battery and told them that she could do one of two things. Either put it in the mail to them that day or set up a time for him to bring it out. They said they wanted him to bring it out. She said that was fine. She explained to them that she tries to schedule him in the same areas or close to it with gas prices being so high and because they are in Stone Mtn that she would work it in when he was at his supplier that is in Duluth since his office is in Marietta. They said what if that takes 6 months. She explained that it would not be that long by any means. She calmly explained how she works his scheduling all three times that they called her back that same day to see when he would be out to their house. She then explained it to them the next day and then again two days later. She told them he would be out this week. They then sent her a threatening email saying that IDC had cheated them and it better be handled by Monday or else! Susanne remained calm with them each time they spoke, she did not reply to the threatening email and she told them on the phone that she would not be draw into and argument with them. She also told them that Nathan and she had every intention of bringing them the battery and that Nathan never questioned what had happened to the battery to begin with that he took their word that there was not one in side of the opener from two years ago. She sent them an email and called them on Monday to let them know that he would be out with the battery on Thursday. He showed up at the time that was given and put the battery into the opener. The homeowner never came out of her house she just stood inside the door looking out at Nathan. He installed the battery and left she never came out to speak with him. When he was done he left to go to his next job. So I am confused about the awful attitude comment.
Thank you IDC for restoring my faith in customer service! Your representative, Susanne, took my call and handled my service questions with such professionalism and kindness. She listened to the problems I was having and made several recommendations. After a short time, she had walked me through getting my garage door operating again. She was more than helpful and assured me that if this didn't work she would send the installer out. It was nice having someone not try to charge me for a service call but to help me over the phone. I would highly recommend this business.
Posted: 7/12/2012 • Last edited: 8/06/2013 • Link to this review
If you want friendly, professional and trustworthy service, call today for all of your garage door needs!
IDC Garage Door LLC is a full service garage door company for both residential and commercial clients. As a family owned and operated company, they take pride in their impeccable craftsmanship and excellent customer service. '97% of our customers would refer a friend or family member!'
Having an honest and reliable business is very important to the owner, and he personally attends every call to provide expert advice and attentive service. With over 25 years' experience, he is often able to make repairs when the customer assumed a replacement was necessary. IDC Garage Door always tries to find the most cost efficient way to get the job completed and will provide different options to work within your budget. Rather than matching inflated franchise prices, they will pass.. on the savings from builder prices to you because they care about the well-being of their customers.
IDC Garage Door LLC repairs sells and installs many major brands of high quality garage doors, carriage doors and openers. They offer the best price on all doors, garage door openers, key less entry pads, replacement remote controls, springs, rollers, and garage door repair or garage door replacement. Additionally, they offer carport enclosures.
2012, 2013, 2014, 2015
We have Workmans comp and Liablity Insurance. 21 years in Atlanta. Serving Atlantas top custom builders and remodlers along with homeowners.
* 24-Hour Service Available
We offer several garage doors that are part of the 30% IRS tax credit for being energy efficient.