Displaying 61-75 of 142
Thank you IDC for restoring my faith in customer service! Your representative, Susanne, took my call and handled my service questions with such professionalism and kindness. She listened to the problems I was having and made several recommendations. After a short time, she had walked me through getting my garage door operating again. She was more than helpful and assured me that if this didn't work she would send the installer out. It was nice having someone not try to charge me for a service call but to help me over the phone. I would highly recommend this business.
We had our garage doors put in by Nathan Webb over 3 years ago. Anytime anything goes wrong I can count on either Nathan or Suzanne to walk us through what could be wrong or come out to fix it. They both are always very friendly and kind and willing to help. I would highly recommend IDC Garage.
My garage door would not open and I was trapped. Called IDC for help. They were here at their appointment time. Explained what was wrong with my door and promptly repaired it. I found their pricing very reasonable and will definitely recommend them to my friends and family. My 12 year old door works like new.
Called all around to get quotes. Called IDC after noticing they were close to my home. Spoke to Susanne and she had me send her a couple of pictures of the problem. In a few minutes she called back with a quote. The next morning Nathan was out as scheduled. Within 45 minutes he had us back up and rolling with a new opener and keypad and fixed one of the door panels. The final price remained the same as quoted as there were no tricks or gimmicks. I would recommend anyone use IDC.
Posted: 6/19/2012 • Last edited: 8/06/2013 • Link to this review
I called one garage door service here in Smyrna to replace two broken springs on a light-duty residential garage door. They wanted $280! Called another, they wanted $259. Finally got smart, checked out my old friend Kudzu and found IDC in Marietta. Called them at 8:50 am and was greeted by a friendly service rep-- did not have to be handed off to someone else. At 11 am the same day, Nathan was at the house to replace the springs and lubricate the chain, etc. Charged $165, the same price they gave me over the phone, which was nice. Not the cheapest I could have found, but competent work performed quickly by a reputable company is worth a little extra. Nathan was finished in under a half hour and on his way. With 25+ years experience, he could have done this work in his sleep! Yeah, I could have replaced the springs myself, but I saved myself time and aggravation and didn't have to take off from work, so this solution worked well. I would recommend this company if you are looking for good straight forward work, and no rip-off. BTW-- lifetime warranty on the springs, too.
Posted: 6/12/2012 • Last edited: 8/06/2013 • Link to this review
Nathan has installed a garage door at a rental property for me and a garage door opener at my home. He is one of the nicest people you will ever meet. He really knows his work and does it quickly and efficiently. He came out on a Saturday in half an hour. I'm very satisfied with the service and would recommend them to anyone.
Posted: 5/13/2012 • Last edited: 8/06/2013 • Link to this review
I thought I was screwed when one of my springs broke, garage door twisted and bent everything. A friend in the business recommended IDC. Called Susanne, got a bid, scheduled the appointment, Nathan showed up on time with a co-worker and knocked the job out in no time. I went from being upset that I had to deal with the situation to pleasantly surprised with the entire experience. Great service, great people, great product. Highly recommend to anyone.
Posted: 4/17/2012 • Last edited: 8/06/2013 • Link to this review
The spring broke on one our doors, then the manual latch wouldn't work. Obviously car was not going anywhere. After reading several reviews on IDC, I called and Susanne said they would send someone within a couple hours. The repairman showed up as promised and was able to replace spring (even with the car in the way) in less than 30 minutes. The cost seemed reasonable, especially for immediate service!
Posted: 4/06/2012 • Last edited: 8/06/2013 • Link to this review
A representative from IDC Garage Doors showed up promptly, evaluated my garage door problems and immediately made the needed repairs (as opposed to sending someone later to make repairs). He replaced several worn pulleys, restrung some cables and adjusted the door for smooth operation. It works great now!
Posted: 2/19/2012 • Last edited: 8/06/2013 • Link to this review
Showed up when they said they would and called prior to the appointment to let me know they were on the way as I asked. Very professional and I was charged the same low price I was quoted. Same day service, fast work and knowledgeable service. Would recommend and definitely use them again.
Posted: 1/25/2012 • Last edited: 8/06/2013 • Link to this review
I called around trying to line up garage door installers, but a few I called just didn't seem right over the phone. My third call was to IDC Garage Door, and straight-away over the phone, I had a good feeling about this company. I spoke to Susanne from IDC and told her what I needed, and she gave me a quick quote over the phone. Nathan, the company owner and installer was out at my home about an hour later to do a quick estimate and leave a proposal, and I accepted for an install the next day. The install that happened today (10/19/11) went without a hitch, and even though my wife and I weren't home, Susanne worked out a system of leaving the garage door unlocked with a check for payment left in an envelope for Nathan to pick up. I got home in the evening and the new garage doors are beautiful! Nathan did a great install and I couldn't be happier with the work. I could have probably installed these myself, but I'm sure I would have needed all day to do it. Nathan did it in a few hours and installed without leaving a mess. IDC did a great job and I definitely recommend them! Tony Whaley
Posted: 10/19/2011 • Last edited: 8/06/2013 • Link to this review
Had my garage door converted from an I-drive to a torsion spring system. The installer was very efficent and friendly. He had a alot of good advice about other garage door systems to avoid. Appreciated the professional job that was done. I would recommend them because they were very quick to fix the problem and reasonably priced.
Posted: 10/17/2011 • Last edited: 8/06/2013 • Link to this review
Susanne is nice..full of info and options! Nathan come out to my house twice and ended up installing an opener system I purchased! He's great! I will recommend IDC to my friends and neighbors! Thank You!
Posted: 10/12/2011 • Last edited: 8/06/2013 • Link to this review
In a jam on Monday morning at 7:30...broken garage door spring and could not get to work. IDC was at my home within 45 minutes and the price quoted over the phone is what I paid! Thank you!
Posted: 10/10/2011 • Last edited: 8/06/2013 • Link to this review
If you want friendly, professional and trustworthy service, call today for all of your garage door needs!
IDC Garage Door LLC is a full service garage door company for both residential and commercial clients. As a family owned and operated company, they take pride in their impeccable craftsmanship and excellent customer service. '97% of our customers would refer a friend or family member!'
Having an honest and reliable business is very important to the owner, and he personally attends every call to provide expert advice and attentive service. With over 25 years' experience, he is often able to make repairs when the customer assumed a replacement was necessary. IDC Garage Door always tries to find the most cost efficient way to get the job completed and will provide different options to work within your budget. Rather than matching inflated franchise prices, they will pass.. on the savings from builder prices to you because they care about the well-being of their customers.
IDC Garage Door LLC repairs sells and installs many major brands of high quality garage doors, carriage doors and openers. They offer the best price on all doors, garage door openers, key less entry pads, replacement remote controls, springs, rollers, and garage door repair or garage door replacement. Additionally, they offer carport enclosures.
2012, 2013, 2014, 2015, 2016
We have Workmans comp and Liablity Insurance. 21 years in Atlanta. Serving Atlantas top custom builders and remodlers along with homeowners.
* 24-Hour Service Available
We offer several garage doors that are part of the 30% IRS tax credit for being energy efficient.