Ideal Plumbing did some work on a house we just purchased. In order for the home to be covered by insurance, we had to send in proof that a leak was repaired. The invoice we received was so light, we couldn't read it, let alone send in a copy. We called Dave at Ideal and he said he would email a copy to us. We have called 5 times, and texted him to please follow through. He has not returned our calls and we have no proof to send to the isurance company. Very upset with this plumber!
Posted: 11/26/2012 • Link to this review
Had a number of issues -- none a total crisis. They came out the day right on schedule and fixed everything, including a nasty shower problem that I had made much worse trying to fix it myself. One problem I had was a partial sewer blockage which ended up being about 100' from the cleanout, so Ideal had to call another company with a bigger sewer snake (theirs was 70'). So you might want to call Cobra Rooter if your only issue is a sewer blockage. Will call Ideal again with my next plumbing problem.
Posted: 6/22/2008 • Link to this review
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