ITM Landscape - In the Mow

20 Reviews

(678) 335-9227 www.itmlandscape.com » View Website »

3715 Harrison Road Southwest, 600Loganville, GA 30052   map »

Business overview

Maintenance

  • Custom Work
  • Estate Management
  • Flower Bed Work
  • General Landscaping
  • Installation
  • Lawn Care
  • Lawn Sanding
  • Leaf Removal
  • Mulching
  • Non-Toxic Lawn Care
  • Pruning
  • Putting Greens
  • Removal Work
  • Renovations
  • Repairs
  • Sodding
  • Spraying
  • Storm Water Management
  • Weed Control

Service Area

  • Alpharetta
  • Barrow/Walton County
  • Buckhead
  • Buford
  • Conyers
  • Covington
  • Cumming
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Greenbriar
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Midtown
  • Norcross
  • Roswell
  • Sandy Springs
  • Snellville
  • Stockbridge
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
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Walks & Walls

  • Decks & Patios
  • Drainage or Sprinkler Systems
  • French Drains
  • Lighting
  • Paths & Walks
  • Retaining Walls
  • Structures
  • Trellises & Gazebos
  • Water Features

Equipment & Supplies

  • Blowers
  • Gardening
  • General Equipment & Supplies
  • Mowers
  • Sod Rollers
  • Tillers
  • Water Feature Supplies

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • 9:00pm
  • 5:00pm
  • SUN

* By Appointment Only

Payments Accepted

  • Mastercard
  • Personal Checks
  • Visa

Year Established

2005

Languages Spoken

  • English

Reviews

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Have Spent Hours and More Money Fixing Their "Work, 7/14/2015

I contracted ITM to install a drain and new landscaping in my yard last year. Only 3 of the 19 azaleas they planted look good, and it's been that way since they were planted - 2 completely died... before winter. Of the the other miscellaneous plants, 6 have died and I had to transplant 5 that were on their way out. The design of the landscaping was terrible and made no sense. On top of the dead and suffering plants, they spread about 1.5 feet of mulch around it all and so now I have to dig it up because mold is growing all over it and the plants. They did a good job on the drain, but it didnt work until I dug up all the mulch around it. I spent a lot of money so that I wouldn't have to do the work myself, but I've spent almost as many hours fixing what they did as what they did installing it to begin with. I have called and sent pictures and they avoid me and don't come back. They did come back one time to explain to be that the azaleas were planted properly even though half of the root ball is coming out of the ground and of the few plants they did replace, they died too. Maybe they know how to mow and trim, but DO NOT hire them for anything else.

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Very pleased, 1/16/2015

Not the least expensive but very good and thorough and attentive highly recommend - they perform weekly and are prompt and courteous and very open to feedback

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Reviews

JEHayes

Reviews: 0

Have Spent Hours and More Money Fixing Their "Work

I contracted ITM to install a drain and new landscaping in my yard last year. Only 3 of the 19 azaleas they planted look good, and it's been that way since they were planted - 2 completely died before winter. Of the the other miscellaneous plants, 6 have died and I had to transplant 5 that were on their way out. The design of the landscaping was terrible and made no sense. On top of the dead and suffering plants, they spread about 1.5 feet of mulch around it all and so now I have to dig it up because mold is growing all over it and the plants. They did a good job on the drain, but it didnt work until I dug up all the mulch around it. I spent a lot of money so that I wouldn't have to do the work myself, but I've spent almost as many hours fixing what they did as what they did installing it to begin with. I have called and sent pictures and they avoid me and don't come back. They did come back one time to explain to be that the azaleas were planted properly even though half of the root ball is coming out of the ground and of the few plants they did replace, they died too. Maybe they know how to mow and trim, but DO NOT hire them for anything else.

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greg1716

Reviews: 1

Very pleased

Not the least expensive but very good and thorough and attentive highly recommend - they perform weekly and are prompt and courteous and very open to feedback

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greenqueen

Reviews: 1

Dependable and Great Results

We have used ITM Landscaping to replace a retaining wall with stone and for regular yard maintenance. In both cases we are more than satisfied with the quality of their work, their reasonable prices, and their friendly and knowledgeable crew. They have gone beyond my expectations by keeping all aspects of our yard looking good--not just the lawn. I highly recommend them.

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MrRobby

Reviews: 1

Everything I could ask for!

All the best of a family owned business. They treat my yard like it was theirs. I wish I'd found them years ago!

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ladydy06

Reviews: 5

Not Impressed!

Contracted with ITM to fix an erosion/wash problem. Requested that bushes planted keep their leaves year round. What was planted was azaleas and hydrandeas. The hydrandeas started dropping their leaves just days after being planted (September). Have had conversations with Eric and stated that the bushes are not warranted. We have been vigilant about watering. Eric came out to look at the bushes and inspect the total job. He agreed that the amount of pine straw place around the bushes was not adequate. He stated that they would come back and spread 20 more bales. We received an email requesting the remaining balance. We contacted Eric again and stated that we would pay the remaining balance once the 20 bales of pine straw was spread. Once done we paid the remaining balance. We received an email stating that it was a friendly reminder that our payment was past due. When looking at the invoice it was for the 20 bales of pine straw totaling $130.00. We were never told that there would be an additional charge for this. When contacted, Eric would only agree to split the difference due to the miscommunication. We have paid he $65.00 and are glad to be finished with ITM. Would not recommend this company to anyone! We spent a total of $4517.50 for a job that we will have to improve on in the spring.

ITM Landscape - In the Mow replied on 11-03-2014

At In the Mow Landscape, we consistently strive to do high quality work while meeting and exceeding customer expectations. For this particular job, we worked entirely with the husband and this review was written by the wife, whom we never met. After reading the review, we contacted the husband who said he was entirely satisfied with the drainage installations we put in place, which encompassed 90% of the job. We were sorry to hear of the dissatisfaction with the plants and encouraged the homeowners that the hydrangeas that were going dormant would likely be their favorites when they began blooming in the spring.
To clarify some background on this job, our main focus of the job was to correct a large drainage problem. The plant design was a very small portion of the budget. When we had initially discussed the design, he mentioned that they didn’t want a design that went entirely dormant, so the design was done with only a few hydrangeas so they’d have some nice color during the summer months and mostly azaleas for a nice spring bloom. As we do with each client, this client was explained the attributes of each plant before we started the job and given a plant list before the project is begun. If we would have known they were against having anything in the design that went dormant, we would have designed something else but the design of hydrangas and azaleas is a beautiful pairing. On that walkthrough, the client also asked for 20 additional bales of pinestraw. We did not discuss price. When he questioned the bill, we agreed to split the difference because of the misunderstanding.
We take client satisfaction very seriously and aim to please with each project we do. We feel that we communicated accurate information, completed a quality project, and responded to the customer’s concerns as they were brought to our attention.

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Ramsam

Reviews: 1

prompt and perfact

we asked them to do best in our budget. And we got our best backyard. thank you... for transforming my back yard

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madzamboni

Reviews: 17

I may be the oddball case ...

I called ITM based on Kudzu reviews for a major redesign of my backyard that would require hardscaping, landscaping, and some possible grading. He was one of 3 bids for a fairly large project. Initial impressions were great - he was first to respond to my call, first on site to look at the backyard, and spent an hour asking questions. But then the service dropped off. Other detailed bids and designs came in within 48 hours. We specifically waited 4 days for his bid because of the positive interaction on site. The bid lacked any real detail, had no sketch, and was halfway done. A quickly sketched plan came in only after I asked for details via e-mail. When I asked for more details on landscaping with an X budget, I was promised a response by Monday. The details never came. I know they were preoccupied with a flower show that weekend and disclosed that up front (hence the 4 day delay). But what did come in was sub-par. Based off other reviews here, I would give this a second chance but wanted to disclose this experience to others.

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billstephwms

Reviews: 2

Great Customer Service - Week In/Week Out

We have been using In the Mow Landscape services for several years and have NEVER been disappointed. Week in and week out, they consistently provide great lawn services and are always available for any "extras" we find ourselves in need of - ex. laying pine straw, recommendations on plant purchases, semi-annual plantings of annuals, etc. Eric Soles is passionate about his work and his customer's satisfaction. He responds promptly by phone or email to any questions we have. I would highly recommend the landscaping services of In the Mow!

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gkelley

Reviews: 1

Couldn't have asked for more

In The Mow came with great ideas taking in to account what we wanted. They managed to do their job while working around our son installing a fence. I can't praise them too highly for their professional efforts and the great job they did with out hillside project. I wish I had a before shot to show you but will try and add the after shot. Great job In The Mow. Now to get the driveway done lol. I can't wait for spring to see things in bloom.

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bacowles

Reviews: 1

Biggest Backyard Waterfall in Atlanta

Eric helped us design a backyard landscape with patios, a swing and a waterfall and it turned out great. The key aspect is a pondless waterfall that grew during the effort from 20 feet to its current 65 foot lengh. It is stunning!

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swann8

Reviews: 1

hard working and very complete

eric and his crew worked several days, and long hours, through the recent wind and cold to complete a substantial front yard remake. great design and it looks terrific. they were professional, very energetic, knowledgable, and easy to deal with, from beginning to end. len pasquarelli

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ccurley

Reviews: 1

Excellent Service

Eric has the very best attitude possible , his company's work is fantastic and the follow up is way above and beyond. They did a great job planting 9 trees in our yard. When one of the trees had a problem, Eric completely remedied the situation. We are very happy with In the Mow and we highly recommend them. Chris Curley Atlanta, GA

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Cranberries

Reviews: 1

Beautiful, Quality Work

Eric and his crews are great. Always a good job, always on time, personable, responsible, and professional. Creative, beautiful solutions to yard issues too! My yard is one of the prettiest on the block.

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dubyaski

Reviews: 23

These guys are great!

I just hired Eric and his crew last week. Eric came out for a consultation and quote and immediately had some great ideas within the first few minutes. The crew cleaned up what previous landscapers never bothered to do. Today they handled my regular service. Everyone is very nice. I look forward to working with them for a long time to come.

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Cheryl and John Clark

Reviews: 1

Extra Special Service

In the Mow (Eric Soles) has not only provided excellent service, his landscaping suggestions and applications have been superb. His staff are all friendly and most efficient, and a pleasure to work with. Eric has evaluated difficult areas and come up with excellent suggestions and applications. We find Eric and all the In The Mow staff terrific.

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