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Ibex Bridal & Tuxedo Center

(213) 627-7532 losangeles.citysearch.com... »

836 S Los Angeles StLos Angeles, CA 90014   map »

Business overview

Reviews

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BE AWARE, READ ABOUT IBEX, 3/22/2011

I had a worst experience as a bride at IBEX bridal in downtown. The customer service was poor, I was lied about the price of the gown and they gave me the price of the veil 4X more than in different... bridal store! I put a small deposit for my gown and veil and after signing an invoice with very little tiny letters I found out that I am not able to cancel my dress or veil and I need to fully pay for it. I am not getting married anymore and went to the store to explain my heart-breaking circumstances and was told I will not receive my money back and need to pay for the gown regardless. With tears in my eyes I screamed and they called a security on me!!! Now, my dress supposed to be made and delivered for July and it is not even in production yet but the owner already made a collection claim and wants to take me to court. None of us is in the possession of the dress. My question is how can you sue someone for sth you don't own? I will not mention his insensitive behavior towards my personal loss....Please DO NOT BUY anything from this store. It supposed to be your most memorable moment and it is a total grief.

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The Worst Experience Ever!!!!!, 6/19/2010

Good: Okay ladies, yes they do have wonderful dresses, but the quality of service is horrendous. They catch you on there 1st sales pitch so be careful...

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Reviews

AnetaK

Reviews: 1

BE AWARE, READ ABOUT IBEX

I had a worst experience as a bride at IBEX bridal in downtown. The customer service was poor, I was lied about the price of the gown and they gave me the price of the veil 4X more than in different bridal store! I put a small deposit for my gown and veil and after signing an invoice with very little tiny letters I found out that I am not able to cancel my dress or veil and I need to fully pay for it. I am not getting married anymore and went to the store to explain my heart-breaking circumstances and was told I will not receive my money back and need to pay for the gown regardless. With tears in my eyes I screamed and they called a security on me!!! Now, my dress supposed to be made and delivered for July and it is not even in production yet but the owner already made a collection claim and wants to take me to court. None of us is in the possession of the dress. My question is how can you sue someone for sth you don't own? I will not mention his insensitive behavior towards my personal loss....Please DO NOT BUY anything from this store. It supposed to be your most memorable moment and it is a total grief.

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Lizeth M.

The Worst Experience Ever!!!!!

Good: Okay ladies, yes they do have wonderful dresses, but the quality of service is horrendous. They catch you on there 1st sales pitch so be careful...

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Guest G.

Nice

Very Nice!

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Guest G.

Very special

I ordered my gown from Ibex a week ago. I did love the service, the salesperson I worked with was very helpful and she did make me feel like a very sp...

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Guest G.

The First Visit!

I had a fantastic experience at IBEX. I was amazed with the huge selection of gorgeous and high quality gowns.The saleslady was very friendly, coo...

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Guest G.

Terrific Experience

I was so horrified to see the poor reviews of IBEX. I want to tell you about my experience with them.I was an excited Bride-to-be when I went in t...

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Guest G.

See for Yourself

I have been a bridal consultant for the past 30 years, have done many- many weddings. Just last year my own daughter got engaged and I took her to few...

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Guest G.

Wow!

Wow, I am finally done. My wedding was 2 weeks ago. I started looking two and a half months ago. Time was very short. I tried with few salons they all...

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Guest G.

Helped in every way

Yes, Ibex came through, I loved the whole experience.Before I started looking for my gown I checked few of the bridal salons' websites. Then I looke...

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Guest G.

Check Them Out!

I flew from Arizona to Los Angeles looking for a bridal gown, checked out several bridal salons in LA. I was hesitant to go to Downtown, didn't think ...

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