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Images Salon & Day Spa

511 W 9th St 
Lawrence, KS 66044
Phone: (785) 843-2138
Website: national.citysearch.com...
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Images Salon & Day Spa Images Salon & Day Spa : Nail & Tanning Salons, Lawrence, KS



Reviews
Reviews: 1

Posted on 3/13/2013

HORRID
I went in to my appointment with pictures of the hair color and cut that I wanted and had to wait an hour before anyone told my stylist that I was there. She never came to see for herself, thinking I was a no show and took her lunch break instead. When I finally got to see her, I showed her the photos and she got started. Everything went fine until she was finished. My color was almost exactly the same as when I walked in. I asked for and showed her red hair, when what I got was brown. She also forgot that I needed it cut and sent me to pay before she was done. I had to ask her twice to cut my hair before she remembered, she then proceeded to give me an awful cut that looked nothing like what I asked for. Then when I washed my hair 24 hours later, exactly as she instructed, all of the (wrong) color she put in washed out and went down the drain. I got out and dried my hair to see that not only was it still an ugly cut, but it also was my natural color except for bright red roots. I went in the next day to complain and ask for my money back ($64 is worth fighting for) and was refused in a very rude manner and told that unless I let them try again, they wouldn't help me.
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by Gary Rexroad at Citysearch

Posted on Citysearch on 9/19/2011
A home town favorite
I have been a patron of Images Salon and Day Spa for over 10 years and have always been impressed and satisfied with their service. Rockie and his team are reliable, friendly and professional in every way and I have always had a great cut and a great experience while there. I have a very difficult work schedule and am always amazed at how they work to accommodate my unique needs. It is the personal touch in every visit which makes this such a pleasure to both recommend and to return myself.
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by KansasGirl1986 at Citysearch

Posted on Citysearch on 9/7/2011
Sneaky hairstylist!
I recently got my hair cut at Images and was furious when I walked out the door. From the very beginning of my hair cut the stylist was incredibly rude to me regarding the condition of my hair -it was in very bad shape due to coloring. However, that was the reason why I had come to the salon in the first place - to get my hair back to a healthy condition. So after a stern talking to from the stylist, she proceeds to tell me that she's going to use a mask on my hair to make it a little healthier. We do the mask and from there everything goes just fine, she was relatively nice (although may have given me a wee bit too much information about her personal life) and did an okay job at cutting my hair. HOWEVER, when I left and it was time to check out the $36 hair cut I had set the appointment for was suddenly a $51 hair cut! When I asked why the receptionist told me that I had been given a $15 ""chem shot"" - apparently the mask she used on my hair added an additional $15 to my bill, however I was never told this nor agreed to the additional service. What makes it worse is I had spent a great part of the time talking to my stylist about my difficulties finding a job - you would think she'd have a little more consideration than to just give me a treatment without first asking for my consent. What makes it worse is that today I went to Beauty Brands to see how much the Redken mask that she used in my hair costs - $14.50 for a whole bottle of it! Needless to say, I'm furious and will never be going back to images again.
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by nikam at Citysearch

Posted on Citysearch on 12/26/2007
Don't be fooled!
I've seen the place driving by and I thought I'd give it a try. I have visited several spas around the States and some are outstanding, some are decent.this one is completely overrated. All together a little too country and unrefined. At my arrival the stylists with overprocessed hair, smoking outside was not a nice sight, it looks and smells like a beauty school rather than a ""spa"". They call it salon and spa and they have only 1 room for massages and facials!!! Their massage therapist smells like garlic or onions and she is so phony it made me gag! they have only one massage therapist in the entire place and they call it spa. The stylist I had was a gum chewing gossip queen I could not wait to get up and leave. I guess for some people this may be the best they can experience but trust me if you are trying to have a relaxing and healing experience you may want to go elsewhere. Imagesdon't be fooled by an image!...
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