Dont know what some of these others are saying, but I had great service at Karma VW. The area is interesting, but the people were friendly and helpfull. My Passat had some kind of weird electrical problem that Jim Ellis nor Dwight could repair. I had already dumped a bunch of money on the problem, but jonathan down at karma was able to repair it. Many thanks and definately recommend
Posted: 12/07/2007 • Last edited: 1/02/2008 • Link to this review
PLEASE don't do what I did and use Karma VW for your repairs! I just found out it's going to cost me $600 to fix what they already charged me almost $1000 to 'fix' less than 6 mos ago- turns out they replaced unbroken parts and didn't touch the real problem at all. AND I just finished paying $3000 to replace the remanufactured heads Import Svc Ctr installed a mere 1-1/2 yrs ago... **sigh**
Posted: 2/01/2007 • Last edited: 1/02/2008 • Link to this review
I was a loyal customer of Import Svc Ctr for 6 yrs- first with a 79 bus then my present 87 vanagon (my 1st water-cooled!) So it happened that I was one of KarmaVW's first customers... I asked for a tuneup and brake job by the next day(Fri) and told ok. By 4 on Friday, I got worried and called- was told only they were figuring up the bill and to come on out (the new location is 45 min away on Marta). I arrived at 4:50 on a Fri to a $900 BILL! No one ever called me to approve this... I could go on about how they installed parts I probably didn't need, or that over $500 of that bill was labor, but... Basically, this is NOT Import Svc Ctr anymore, so BUYER BEWARE!
Posted: 10/14/2006 • Last edited: 1/02/2008 • Link to this review
I concur with many of the earlier posts. The guys at this shop are friendly and helpful, and the prices are reasonable. I took my wife's 2003 Cabrio in for an air conditioner problem, a sticky window and a balky convertible top. But they weren't able to fix much. And they broke the rear window switches in the process.
Posted: 8/25/2006 • Last edited: 1/02/2008 • Link to this review
This is a great service spot if you've got a VW. I've been there multiple times and each time I called the dealership to see what the price they would quote on a repair. Often, Import Service Center was cheaper, sometimes *much* cheaper. Unfortunately after a fire in 7/2006, they closed. They're still not open yet, so call before you go.
Posted: 8/21/2006 • Last edited: 1/02/2008 • Link to this review
one of the reasons Dan Sullivan is so good at fixing cars right the first time is that he listens. He won't make you imitate the funny noise your car is making, which is good since many VWs make funny noises when running right, but he does listen carefully to what you tell him about your car problem. then he fixes it.
Posted: 10/29/2005 • Last edited: 1/02/2008 • Link to this review
you won't be bugged if you taker your bug to Dan for repair. Go go here for good quality service in a funky urban environment. Ask for Dan or Roland and I think you wil be in for a unique and gratifying repair experience.
Posted: 10/27/2005 • Last edited: 1/02/2008 • Link to this review
no VW guy in his or her right mind or even one not so right shoudl pass up the opportunity to get quality and resonably priced service from a place that not only has years of experience service the intown community but also displays some of the best urban art ever . Dan and Roland are easy to deal with and it's real pleasure to deal witt soemone who doesn't use high pressure sales tactics! and the service work is always done right.
Posted: 10/26/2005 • Last edited: 1/02/2008 • Link to this review
Love these guys. Every time I take in my Beetle, they call and list off this long list of things they did and I cringe waiting for the total. Until they tell me. It's always something completely reasonable. Plus, they work magic on my poor neglected car.
Posted: 4/28/2005 • Last edited: 1/02/2008 • Link to this review