It was a HOT saturday in June and a part on my outdoor unit failed. I called Bill with Indoor comfort Solutions and not only did he work me into his schedule the same day but arrived at my house with in about 2 hours. Thanks Bill for providing such great service. I will recommend your company to all my friends
Posted: 7/08/2015 • Link to this review
We had our AC go out and decided to replace both the AC & furnace at the same time. We got several quotes before deciding on a new system. We finally decided on going with Indoor Comfort Solutions and we couldn't have been happier with the decision. The quote they gave was very competitive, and the technician who came out gave an honest assessment about what we needed in our home (he didn't just recommend the most expensive or efficient systems). He took the time to talk to us about the decision. The technician who actually installed our new system did a great job. He re-worked some of the venting that had been improperly installed with the previous system and made sure everything was done right. has definitely Indoor Comfort Solutions won my future business. Thanks Keith
Posted: 11/11/2014 • Last edited: 11/12/2014 • Link to this review
Bill has been servicing my a/c and heat for years. Fair price, fast service, great communication. Bill has replaced entire 10 year old a/c and heat. He also keeps the a/c going.
Posted: 7/16/2014 • Link to this review
In the morning our upstairs A/C was fine, in the afternoon, it wasn't. I called around to assorted big name HVAC companies, and everyone was booked many days in advance. I prefer to use local service providers, and based on the kudzu feedback, called Indoor. At this point, I had resigned myself to sleeping downstairs for a week. Turns out that one of the techs was in my area, he dropped by and within the hour had the problem localized, parts on order, and even rigged the system so it would actually cool. Wife was very comfortable working with Bill, and he took the time to clearly explain what needed to be done to get the unit working again. No upsell attempts like the last company...
Posted: 6/25/2014 • Link to this review
After reading lots of great reviews about Indoor Comfort Solutions at Kudzu, I decided to call them to schedule seasonal maintenance. We agreed on a date and that I would need to be called 20 minutes in advance of the appointment. That's exactly what happened. Bill was very professional and knowledgeable. He readily shared his knowledge, which made me feel confident that I made the right call. I'll be calling them back every six months.
Posted: 6/04/2014 • Link to this review
I have used this company for our home HVAC a couple of times. Very professional, knowledgeable, and fair. But, they get highest marks for being honorable. Recently I had service to replace a AC coil. It required far more freon to replace than originally quoted. About 10 days after the service was completed and without any prompting by me, the owner contacted me to inform he was going to refund part of my freon fee because it took more than they thought. Truly an honorable thing to do. You won't be disappointed using Indoor Comfort Solutions.
Posted: 4/18/2014 • Link to this review
Indoor Comfort Solutions has been, bar none, the best home improvement experience I have ever had. I had been nursing along an old HVAC unit for years. When the temperatures would rise, so would power bill and my stress level. The old system just wasn't getting the job done. Not only did Indoor Comfort Solutions work help educate me so I could make an informed decision, but they also several options, so I could make a choice that best fit my HVAC needs and budget. The service was impressive, the company is honest, and my power bill has gone down and my house stays cool in the summer and warm in the winter as it should. Thank you!!!
Posted: 2/19/2014 • Link to this review
I've had Indoor Comfort Solutions twice (two unrelated issues). Both times the problem was identified and corrected very quickly. I was not pushed to a more expensive solutions as can often happen with these types of things. I will recommend them and use them when I have need of HVAC work again.
Posted: 7/25/2013 • Link to this review
Indoor Comfort Solutions is top- notch. From the initial call to the completion of the installation, we were very pleased with the courteous service and desire to assist us in our HVAC needs. Bill is honest, very hard-working and a joy to work with. Fabulous company.
Posted: 6/19/2013 • Link to this review
Great company who installed heating and air system in my "old" house. Did a great job, showed up on time, totally professional, neat, clean and answer questions. I had interviewed and met with 5 other companies, by far the best and also a great price.
Posted: 6/10/2013 • Link to this review
It seems like a family owned company. Their response was quick, Bill is clearly very knowledgeable and he quickly isolated the problem and fixed it quickly. He also made other suggestions to keep in running well. Overall I have no hesitation in recommending him to others.
Posted: 5/22/2013 • Link to this review
I have several rental properties and over the last 5 years I have had all of my HVAC installs and repairs done by Indoor Comfort Solutions. They are very responsive, knowledgeable, and price very reasonably. I highly recommend this team to do your work and provide education on proper maintenance.
Posted: 8/16/2012 • Link to this review
This company is just phenomenal! I called them late in the evening on Friday and they were at my house first thing Saturday morning. They offered to repair my AC unit, but I ended up opting for a new unit rather than putting more money into my old old unit. They ordered it, picked it up and installed it by Monday morning. The pricing was great compared to other local companies and they took care of the financing for me. Thank you Bill and Barbara for your prompt, efficient and friendly service!!
Posted: 8/01/2012 • Link to this review
Our ac went out on the hottest day on record!! Bill came out the next day, a Sunday, to replace a part and we were back in the cool again. Thanks to our son-in-law for sending Bill our way! I can highly recommend Indoor Comfort Solutions!
Posted: 7/03/2012 • Link to this review
As a homeowner with little income, my biggest fear is something breaking. So when my AC stopped working during our heat wave (record setting), I started to panic. called the big company we all hear about and they wouldnt be out till wednesday. Fired up Kudzu and read about Indoor Confort Solutions. True to other reviewers, Bill was out this afternoon. He was kind and highly knowledgeable. He didnt mind teaching me a thing or two about my system either. He diagnosed the issue almost instantly and repaired it, tossed a fresh air filter in the central unit, tested efficiency of AC, And hopped over a block and fixed my Mother-in-Law's AC for her! I told Bill "your now a household friend!" THANKS BILL!!
Posted: 7/01/2012 • Link to this review