Industrial Fence Company

We had some damage from the storms and wanted to possibly add some additional fencing. We called quite a few companies and Industrial Fence was the only company to be on time and give us a quote on the spot. A couple of the other companies that showed up ( some did not even show for appointment ) said that they would have to get back with us on a price. Our job was already completed before they even gave us a price. We were very happy with the professionalism, quailty, and especially the price. 4 thumbs up

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Project included removal of wrought iron fence, powder coating, and installation. From the beginning, the crew did not show up as scheduled, but they had our deposit to we continued. Throughout the process, phone calls were not returned. Finally job is complete, but not really. Finials are loose, many are not painted so immediately rusted, welds are weak or missing and were not painted. Keith is good at making promises to correct the problems when he finally returns a call, but weeks later no one has yet to show up.

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We had Industrial Fence do our backyard about a year ago and Keith and company did a great job. Fence was a good price, is good quality and Keith personally took care of an issue where his guys nicked a tree (he paid for an arborist to come that day. Tree is fine.) And he personally fixed a couple of little patches that we wanted changed. We recently called them back to clear some brush and correct the fence line in the back (our fault, not theirs). My only issue is that it took longer to get done than I expected. I paid the day of the estimate and the work was to be done a few days later. It was about 3 weeks (1 week delay due to weather, 1 to family emergency that he had), but he did come do the work, cleared and hauled away the brush and corrected the fence in a day. He does good work, just needs to work on his scheduling.

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Unfortunately, I have had very unpleasant experience with Industrial Fence. My fence crew was inexperienced or just plain bad. My gates need to be fixed; they are not working correctly. I cannot get anyone to come back and fix them. So, I guess you could say they do not guarantee their work. Our fence was only installed less than 6 months ago and we have had problems with the posts and gates all along. Keith was very responsive - especially in the beginning. I am assuming he has orders from someone over him, because, this company will not come back. They demand payment on the day completed. I have called many other fence companies to see how much to correct the poor job Industrial did.they always want to know the name of the company that did such poor work. I am a senior citizen and do not really have money to correct the poor work Industrial did. Even when I called a painter to stain the fence, they told me it was a very poor fence job. I have a lawn service and they asked the name of the fence company. Everyone points out what Industrial "should have" done. Perhaps I will have better luck in the future; I still call and request a better crew to repair the mistakes of the original crew!!...

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Keith at Industrial fence is great to work with. There are always challenges on a day to day basis, but it's how your contractor reponds that is critical. After a year of trouble shooting problems with our gate operator, it has finally been resovlved. Keith could have easily stopped answering our calls, but every time there was an issue he responded and did not quit until it was fixed. If honesty and integrity are important to you, call Keith.

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