Infinite Installations was very professional- my point of contact was Robert - he was friendly and timely - he displayed excellent customer service skills. I am very impressed and would like to... give Infinite Installations an outstanding review. It is hard to find a company that values the customer like they have.VIEW MORE »VIEW LESS »
Robert talked a great game. Had several conversations/e-mails prior to service appointment. Then day of appointment.... no show. No explanation or (god forbid - apology). Cannot get him to return... repeated calls or respond to e-mails.VIEW MORE »VIEW LESS »
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Infinite Installations was very professional- my point of contact was Robert - he was friendly and timely - he displayed excellent customer service skills. I am very impressed and would like to give Infinite Installations an outstanding review. It is hard to find a company that values the customer like they have.
Posted: 6/18/2014 • Link to this review
Robert talked a great game. Had several conversations/e-mails prior to service appointment. Then day of appointment.... no show. No explanation or (god forbid - apology). Cannot get him to return repeated calls or respond to e-mails.
Posted: 1/22/2013 • Link to this review
II was extemely pleased. Ronnie, who is the owner, came to fix a complicated problem with my BBQ grill. He is very professional and knowledgeable. In additional he is a great guy! I would definitely us the company again! Jane
Posted: 8/20/2012 • Link to this review
I had an ancient installed microwave that had to be replaced, and the minute I talked to these guys I knew they were pros. Tori did a great job - very professional, and left everything prisine and super clean.
Posted: 8/02/2012 • Last edited: 8/09/2012 • Link to this review
My old GE gas cooktop stopped working today. I got Robert from an internet search ( always a bit scary) This guy is AMAZING!! He came to my house today and installed a gently used Jenn-Air Gas stovetop - for the price it would have cost me to repair my old clunker. He didn't even charge me for the installation - and he had to cut my corian countertop to make the new one fit. NO CHARGE!! He was so professional, so knowledgeable - that he will now be giving me estimates to replace all my other appliances. He is a "neat freak" too - cleaned up so well and was very concerned that I was happy. He is also a very, very nice man. Loves what he does, is exceptional at what he does..but has such a kind heart. You can tell that he isn't in this to get rich or to try to rip folks off. He values repeat business...well he's got mine for ever! I will be bragging about him to my neighbors and friends.
Posted: 1/28/2012 • Link to this review
Absolutely wonderful. Had to wait more than 3 weeks for the appliance delivery and ended up getting them delivered 2 days before Christmas. My kitchen is in the midst of an long overdue update with a switch from a 30+ year old slide in gas oven to a stainless range. Moreover, Robert removed a exhaust hood and installed an over-the-range microwave without demolishing a single tile. I've already started budgeting for the dishwasher and will be calling him again for a purchase recommendation and install date.
Posted: 12/24/2011 • Link to this review
We converted from an electric range to a gas range, Robert came in considerablt less than the plumber we called- he was courteous and knowledgable- he even fixed an existing issue we did not know we had and still came in at his original quote!
Posted: 2/12/2010 • Link to this review
I bought a new double oven and microwave. I bought them from Brandsmart, and Robert worked with my schedule to get both in right after Brandsmart delivered. He was prompt and courteous, very professional, and was a perfectionist. He wasn't happy with the way the double oven positioned initially (it looked fine to me), so he adjusted it to make sure it was perfect. I could not ask for better service. (And Robert was a great guy; I enjoyed getting to know him!)
Posted: 10/17/2009 • Link to this review
Had Robert Miles in to install over-the-range microwave. Showed up on time. Has very pleasant disposition. Seems to have done tons of appliance installations - he could have done my work with his eyes closed. Gave me practical pointers/advice regarding appliances in general as he worked. Cleaned up nicely after finishing. Really a pleasant and hassle-free experience. I would have him back for my other appliance installation needs with no reservations. BTW, he was much cheaper than what Sears, Bestbuy, Lowes, etc. charge for installation!
Posted: 10/12/2009 • Link to this review
Robert you are amazing! Thanks for fixing what could have been a VERY costly mistake. I can already see how my kitchen is coming together with my new cooktop and stove/microwave combination. We have come to expect poor service. Robert was amazing. He came ready to work and completely exceeded our expectations. Thank you! I highly recommend Infinite Installation. The Neals -Alpharetta
Posted: 10/05/2009 • Link to this review
The professionals at Infinite Installations exceeding our expectations by doing everything they said they would do -- plus more. They performed exceptional customized services; they were prompt; personable; professional; and cost effective. We will be using Infinite Installations again to install additional appliances. We believe we have found a service provider we can trust.
Posted: 9/25/2008 • Last edited: 7/08/2011 • Link to this review
Robert removed my thermador 36 electric and installed a wolf 36 gas cooktop. He was knowledgeable, professional, and readily available. His price was the best and he gives a free 1 year warranty on installation.
Posted: 8/21/2007 • Last edited: 1/02/2008 • Link to this review
We have used Robert for two installations at our house; first, a built-in 48 inch refrigerator and second, moving another large refrigerator to an upstairs apartment. Both moves went flawlessly. The first move was tricky because the steps hadn't been built on the front porch at the time of installation, so Robert had to get it up a ramp to get it in the house. The second, required a tricky turn up a tight stair case. In both cases, Robert explained what he was going to do, how he was going to do it, and executed without error. He really is excellent at what he does and let's face it, it's not easy to do.
Posted: 6/30/2007 • Last edited: 1/02/2008 • Link to this review