Wife and I rented a quad and trailer for Glamis. One hour before our arrival I get a call telling me that the camper we reserved been broken into and the main wiring cut (prob pissed off customer). I explained that I was already close, after a 3 hour drive so the manager said he would try and fix the damage or trade our rental for his personal trailer. Upon arrival the head aches began. They deliver the damaged faulty trailer to us at Gecko and tell us it works fine. As soon as they leave we notice the generator is low on gas, the quad had a dead battery. Soon after we found the fridge didn't work and the generator cut off if you turned on more than one electrical item. Then we lose water preasure even though the the tank read 2/3. We call it in and they tell me we must have used up 40 gallons in one day on two showers. I was floored, how could we use 40 gallons in one day! Water would just sputter "air in lines". I said how can we be out of water if the water tank reads 2/3 full and yet the grey water says full. On the second day with no running water, fridge, and 3 generators exchanges, countless trips back to them, the smell of waste filled the trailer. It was obvious this trailer had not been prepped for our trip in any way. When I asked if we could at least get charged less, all I got was, there is nothing we can do. I will be contacting the BBB and my bank to see what I can do. We felt cheated and the owner could care less. STAY AWAY FROM THIS BUSINESS
Posted: 10/23/2011 • Last edited: 10/25/2011 • Link to this review
We use to rent from Private Party, but never again. Inland RV is a small family owned business that pays attention to all the details. The units were very clean, and overall costs was less than renting from private party. Highly recommend!!
Posted: 5/20/2010 • Link to this review