I purchased this software about 3 o4 4 years ago. As long as I paid the high fees for the member center, the company and it's employees loved me! When I decided that I couldn't afford the yearly fees for a product that had no yearly fees, at least that is how they sold it to me, then I was left high and dry for any kind of support. No "as needed" support is available. I paid thousands to this company for support and member center fees and now need help and can't get any. I was one of their best referrals and they sent many customers to me for that referral. But, I was paying them the yearly fee. Now they just keep trying to get me to pay more money for a "stand alone" program. MY ADVICE, DO NOT BUY THIS PROGRAM! There are many programs available that have reasonable support and are great programs to use. I am sorry I ever spent the huge amount of money required to get started and keep using this program.
Posted: 3/08/2010 • Link to this review
I purchased a 5 user for $7000 and haven't been able to use it because their people won't help with the conversion. They always have excuses as to why they can't refund my money or give me service. I don't know how they stay in business. Worst service ever with the best con ever. How can they stay in business ripping off people like this?
Posted: 7/24/2009 • Link to this review
I am using Service CEO and they are just the worst service ever. If you need to use a system for your company, you can find better services with better price some where else. Their Support Team don't know what they are doing. What they really want is your money.....
Posted: 5/22/2008 • Last edited: 7/24/2009 • Link to this review