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Institute for Drivers Safety
916 S 52nd St # 108
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Institute for Drivers Safety
Institute for Drivers Safety : Driving Schools, Phoenix, AZ
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by maryl454669231 at Citysearch
Editorial review from Citysearch
Stay Away from This Driving School!This company only wants your money. Poor service with even poorer customer relations.I had enrolled by son in this school based on the other teens in my neighborhood using it. I was first concerned when I attempted to register ""on line"" and kept playing phone tag with the rude office staff. I was then told that they would appreciate ""cash"" as the first form of payment. I should have seen the light at this point, but my kid wanted to get his permit. He said that the class was okay, but the Instructor was hard to understand and mumbled his words.On his drive, the guy arrived late and said that he was having problems with the car. I asked what kind of problems as I was concerned, the car looked old and beat up. He said that it was nothing to worry about. I again said that I was concerned and he said that I could cancel the drive, but all the cars are the same and there would be a fee for cancelling. I was very reluctant, but my son was anxious. After the drive, I was told that my son was a ""bad driver"" and needed a lot of work. I said that is why he is going to your school, to be taught how to drive. Not very professional.My boy then took his next drive and seemed pretty confident, he had been doing well I thought. When he got home, I could tell he was upset. The Instructor said that he had failed the test and needed to practice at least ten hours more. Stopping and staying in his lane were the issues. I was told that I could call and schedule a retest. His father and myself practiced with him and thought that he was ready to retest. I called the school and attempted to schedule a retest. I was told by the woman answering the phone that there were ""no retests given"". I said that the Instructor said that I could call and there would be no charge. I was told very curtly that there were no retests and that I could buy another drive segment if I wanted him retested.I asked to talk to a manager and/or owner and
by phxregime at Citysearch
Deplorable: Absolutely Flooring.
As an adult attending the introductory semininar at IDS for the first time, I have to say this was rather an unpleasant experience to say the least. Halfway through I found myself repeatedly (I have been diagnosed with a mild form of narcolepsy) slipping in and out of consciousness, and this is when our lovely, insensitive instructor Larry F. decided to whip out his EX-cop authority on my ass and openly declare in a forthright voice as forty other students gawked on, that if I found him so boring I should just call my ""mommy"" and have her pick me up. Offended, I shifted my gaze as he continued to berate me from across the classroom and this is when he demanded I show him eye contact out of courtesy, saying that IDS was a place that would teach me how to ""not to kill people in car accidents"", while he derogatorily referred to me as ""young lady"". Then scoffing, he told me, ""now that you are good and embarrassed, perhaps this will motivate you to pay attention"". It was mortifying experience and I found myself exiting the building immediately afterwards in fumes. Larry is a disgrace to the human race, who gives cops a bad reputation for being rude, egotistical power mongers. After I had recuperated, I went back to ask for a refund, but was told by the receptionist at the front desk that the $350 would not be refunded. Well, I certainly do intend on getting in contact with the manager of this rigged business. This was completely inappropriate, unprofessional conduct that will not just breeze on by. I am thoroughly disgusted with this Larry F and will definitely find another way of attaining my license without his assistance.
by Runner11 at Citysearch
1st Child Through - Extremely Satisfied
This was my first child to learn how to drive so needless to say I was nervous and didn't know where to begin. We started the program with the classroom instruction and my daughter took the test to get her permit. For the drives the instructor came to our house and was extremely patient with me and all the questions I had. Even after the drive he went over everything they did during the drive and how much practice time she needed. At the end of the second drive she took the driver's test to get her license. I was so happy with the range of concepts they covered, she was able to drive at night, during rush hour, downtown, and on the freeways all with an former cop. All I can say is that my son will be going to the Institute for Drivers Safety as well.
by Mick16 at Citysearch
Absolutely Awful! DO NOT GO HERE
We are very dissapointed in the instruction our daughter recieved at this joke of an business. We were looking for supplementary education to help our new driver learn the rules of the road more thoroughly. What we got was a complete and total waste of time and money. The class was way too crowded and impersonal, so much so we just stopped going after a few sessions. \r\rI guess this is the outcome of a bunch of idot cops trying to run a business Sorry, ex-cops. Imagine the type of people who aren't smart or personable enough to hack it as a cop (which is saying a lot) - these are the type of people you will deal with here. One of the instructors even had my daughter stop for a personal errand during one of their drives! Unblievable. Trust me, go somewere else or teach your kids on your own. I wish we had...
by MOM2THREE at Citysearch
WORST SERVICE EVER - DO NOT TRUST THESE PEOPLE
These people are not to be trusted!!! Ya they may be ex-cops but they are more like bullies. I guess there is a reason they are EX cops and doing student driving. So unprofessional. I have literally had to fight with them to get my childs driving appointments and when I finally got driving time they showed up late, were very unprofessional and we didn't get the full time. And then when I questioned it, they were very rude. I would not be surprised if what the other reviews said about them asking for drinks etc weren't true. They get you in by making you prepay and then make it as difficult as possible to get your money's worth. Unbelievalble!!!
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