Intaglia is a nice store for stylish, quality and reasonably priced furniture. We bought several pieces of furniture at Intaglia for our bedroom. We have been very happy with everything. It's a small store with limited showroom space, so you might not be able to see everything you want, but they have a lot of catalogs that you can look through. The staff is friendly and helpful. We found that the furniture they sell is much better what we saw at many of the large furniture stores in Atlanta.
Posted: 11/06/2007 • Last edited: 1/02/2008 • Link to this review
Do not buy anything from Intaglia, ever. We purchased a sofa, chair and bed from the store in Decatur in March 2007. We spent close to $2,000 and were very pleased with the sales associate and the items we selected. The bed came home with us that night while the other two pieces had to be ordered as they needed to be upholstered with our fabric selections. Six weeks later the furniture was delivered to our home on a Wednesday. This was the first surprise. The sales associate told us the delivery charge would be $50. It was $107. Our next surprise occurred when the chair was brought into the house. While the fabric was correct and the style was right, the upholstery was horrid. It was loose, wrinkled, the tucks at the top were so loose I could fit four fingers into it, there were puckers everywhere, and finally the cording/piping that lines the edges was irregular - loose here, too tight there such that it noticeably dipped into the outside arm of the chair. I immediately took some pictures with my cell phone and drove up to the store to express my displeasure. The young man was quite nice, agreed that the upholstery was bad/unacceptable and assured me that he would speak with the manager and have her get back with me. I never received a call from her. Long story short: rude and horrible service.
Posted: 7/03/2007 • Last edited: 1/02/2008 • Link to this review