I contacted this company -- along with others -- and requested a quote on refinishing a tub and a shower in my rental property after a tenant moved out recently. The company had a high rating, so I decided to contact them for a quote. The guy came last Saturday and took pictures and measurements of the shower and tub. I started asking questions and he stated that he was just there to take pictures and not to give prices; someone else from the office would contact me about pricing. It has been a week now and I have yet to hear back from this business concerning a price quote to get the nasty tub/shower refinished. I'm not sure what the problem is/was but I find it unsatisfactory that it would take a week to return an estimate and better yet, a week to not even bother to respond to a customer. An email or a phone call would have been professional letting me know that the estimate is taking longer than expected but I would receive one soon or by whatever date. At least I would've respected that.
Posted: 8/29/2015 • Link to this review
We used Integrated Plumbing Solutions after buying our first house in March of 2013. We didn't know what we were getting into, but IPS was honest and told us we only needed minor repairs. They were honest about other projects we might want to have done, years down the road. Didn't push us and were quick. Will use them again.
Posted: 12/03/2013 • Link to this review
I hired Matt and his team to re-pipe my house. His quote was very competitive, and he came highly recommended, so I decided to go with Integrated Plumbing Solutions. They knocked it out in just a few days & were very professional. My plumbing knowledge is very limited, so it is important to me to have a company that I can trust. IPS is the only plumbing company I will be using!
Posted: 8/16/2012 • Link to this review