Integrity Restoration & Remodeling Contractors, LLC is a 24/7 Emergency service for fire, storm, water, mold damage, as well as general contractors, primarily dealing with insurance claim work.
For homes in need of emergency water removal in Dunwoody, the damaged area needs to be treated for mold. Mold grows within the first 24 to 48 hours of moisture exposure. Mold causes...READ MORE »
Shannon Allred and Randy went above and beyond to clear out the water damage inside my home. Everything was handled with extreme care and attention to detail. By far, the best at what they do. I was highly impressed with their professionalism and courtesy. I would certainly recommend their services.
water damage mitigation services
Area Marietta, GA
Cost $1,000 - $2,999
Date August 2016
Posted: 8/18/2016 • Link to this review
We have some mold in what will be our baby's room. Integrity came to look at it free of charge and did not pressure us to buy anything, just told us how to clean it and what to consider in the future. I never expect honesty from a company and it was so refreshing to receive it. Integrity indeed has integrity.
Area Decatur, GA
Cost Less than $250
Date June 2016
Posted: 6/23/2016 • Link to this review
Integrity Restoration is one of the few companies out there that are honest and provide detailed reports on time, every time, without fail! They go above and beyond to depict accurate estimations for all issues at our properties! And more than anything else the absolute BEST part of using Integrity Restoration is their customer service! You will always receive a return call with a kind voice on the other side. We used to use a very well know company for our estimates for restoration until I found Jason with Integrity! No more late submissions to our clients and the fees they charge are extremely reasonable. We will never use that "other" company again!!
Area Carrollton, GA
Cost Less than $250
Date March 2016
Posted: 4/20/2016 • Link to this review
Integrity Restoration is incredible! Jason and his team are simply the best you could hope for. We purchased a home and discovered after the fact there was a severe mold problem in the garage. Jason's team came out and completely eliminated all the mold that was present by working extremely hard to make sure all of it was cleaned up. After all the mold was cleaned up we wanted to determine where the moisture was coming from which caused the mold to appear in the first place, so he left a lot of expensive equipment running for a week in our garage to "completely" dry it out. The next heavy rainstorm helped us identify exactly where the moisture was coming from, and so we were able to make the necessary repairs to correct the problem. We now have a perfect mold free garage!
Posted: 4/04/2016 • Link to this review
Integrity's response and professionalism was excellent after our house flooded. The remediation/demo team was punctual and clearly cared about home and furnishings as they moved things around and cleaned up. The problem: during the demo, one of two interior architectural columns was destroyed at the base (no big deal, it happens and the plan was to repair or replace). It took numerous phone calls and 4 or 5 visits; the work was never completed. Mainly because of the crew sent out to work on it was incompetent (he had to call his dad to help and bring some tools). It was clear to me that after 7 months, I will have to complete the work and spend $54 on paint. Realizing their crew was not up to this very simple task, I had them drop off the new column and it sits in my garage now. Had this been resolved in a reasonable time with some level of competency, they would receive 5 stars. My Dad always said, "you're only as good as your last job."
Posted: 3/08/2016 • Link to this review
If you need a trusted company for water damage mitigation services, my wife and I strongly recommend calling Shannon and Randy at Integrity Restoration. They did an excellent job drying, removing and mitigating water damage areas in all 3-floors of my townhouse. Here's a high-level summary of why we recommend them: 1. Thorough and detail-oriented: Found multiple areas of water damage caused during this incident that the initial vendor that my insurance sent did not find or remove. Removed water damage areas thoroughly and carefully trying to salvage items that were salvageable. Just one very small but telling example is: insurance's vendor removed carpet from top floor but left all staples in subfloor. Integrity actually removed all the staples from the subfloor when they came out. 2. Trustworthy and Professional: When they said they'd do something in a certain timeframe it would get done, in the timeframe they said and it would be done correctly. Their mission statement is "WE DO WHAT'S RIGHT, EVEN WHEN NO ONE IS LOOKING" and I can attest that they follow it in practice. 3. Communication: Great communication about what they were going to do and why it was necessary. When I asked questions, I felt like I got logical, truthful and accurate explanations. These guys treated my townhome like it was their own home. I would strongly recommend using Shannon and Randy at Integrity Restoration for your water damage mitigation needs.
Posted: 2/21/2016 • Link to this review
Shannon and his mitigation staff were wonderful! They worked fast and were very clean. I was very satisfied with their work! He went above and beyond to place plastic sheeting over wiring and pipes to keep my children safe while we waited for the water to dry up.
Posted: 1/22/2016 • Last edited: 1/27/2016 • Link to this review
A faucet leak under the kitchen cabinet warpied our wood floors. I spoke with Jason who explained my options and gave me great advice. Steven came to my house, explained the damage in the kitchen and basement, the equipment they would be using and the expected results. It took him a little over an hour to set-up all the equipment. With the damage in the heart of the kitchen and family coming for Thanksgiving, they even offered if the drying time took any longer they would remove the equipment the night before Thanksgiving and set it up again the day after so our meal wouldn't be removed. While it did dry in time, it was just further proof of the excellent customer care they provide. We are absolutely amazed that our floors have been returned to normal with no signs of warping, all at an affordable price:. Thank you Jason and Steven, for your professionalism, great customer service and amazing work. You exceeded all expectations and should be commended for a job well done!
Posted: 11/25/2015 • Last edited: 1/27/2016 • Link to this review
I want to thank everyone at Integrity Restoration for helping me. Your professionalism, knowledge, hard work and customer service is outstanding. A special thank you goes to Shannon and Randy. They are extremely knowledgable, highly professional, and detail oriented. For 6 weeks, they always kept me well informed with everything. I have never seen a team work so hard every day. I applaud them for being able to deal with a very stressed out homeowner as well!! This company is so good, that I am now using them for my rebuild. Thanks again.
Posted: 10/20/2015 • Link to this review
I am in the insurance industry and have referred dozens of restoration firms and contractors over the years. Many of my clients have used Integrity and I always heard great things so when I needed help with a mold issue for my rental, Integrity was #1 on my list. They were exceptional at keeping me informed, never did I have to call or feel the need to follow up. They really did a wonderful job at a competitive price! K. Coolbroth, Smyrna
Posted: 10/19/2015 • Last edited: 1/27/2016 • Link to this review
No customer service qualities. The lady that I had to deal with in the office, Angela, was nothing but rude to me. She put me on hold for a long time, and was unavailable when I tried to reach her back. She didn't listen, and talked over me. I wouldn't hire them again EVER.
Posted: 7/17/2015 • Last edited: 1/27/2016 • Link to this review
Thank you for your feedback. We have looked over our records and can't seem to find the particular case. We are always striving to provide the best customer service. Please contact our office as soon as possible to rectify (770) 966-9987 - Tina Smith
Had a pipe burst and called out the Mitigation team. Steven and Andrew were at my door in less than 24 hours to address the water issues. Steven explained how the process would work, was thorough in checking for damage in the garage as well as the interior of the house, took photos of the damage and uploaded and provided a copy the same day. There was a small area of mold; Steven showed it to me and treated it. They did an awesome job of moving items, cleaning and getting rid of the damaged material. Would definitely used them again (I hope not), if needed.
Posted: 4/15/2015 • Last edited: 1/27/2016 • Link to this review
Shannon & Randy knew their business and they did it methodically and by the book. Their equipment could read moisture through tile & flooring material..they took measurements daily, sent material samples to a lab, detected mold & engaged the mold dept @ our insurance co et.all
Posted: 2/11/2015 • Last edited: 3/12/2015 • Link to this review
I had a very large job at my home to be repaired and the plumber that was working on it highly recommended Integrity Restoration, I checked their reviews and I knew they were the ones I wanted to use. I am very pleased with the company, there were so many departments that this job entailed and everyone was very professional and helpful. They were wonderful to let me know all the steps they had to take and when the next step would be because this was an extensive job. I highly recommend Integrity Restoration.
Posted: 1/18/2015 • Last edited: 1/27/2016 • Link to this review
A+ rating with the Better Business Bureau. Certified Master Water Restorers, Certified Master Fire Restorers, Certified Mold Professional Advanced Designation(CMP#18), Certified Commercial Drying Specialist, Institute of Inspection Cleaning & Restoration Certification (IICRC)Certified Firm; O.S.H.A. 10hr trained personnel, Lead Paint Renovator (RRP),; Atlanta Apt. Assoc., National Assoc of Residential Property Mgrs.(NARPM), NFIB, Contractor Connection Approved Contractor
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For homes in need of emergency water removal in Dunwoody, the damaged area needs to be treated for mold. Mold grows within the first 24 to 48 hours of moisture exposure. Mold causes allergic reactions, asthma-related symptoms, and...READ MORE »
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For homes in need of emergency water removal in Dunwoody, the damaged area needs to be treated for mold. Mold grows within the first 24 to 48 hours of moisture exposure. Mold causes allergic reactions, asthma-related symptoms, and even death, so it's important to act fast. Here are 4 steps that one should consider taking.Read more »