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Posted on
7/31/2009
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dishonesty at it's finest
I tried to cancel my service after nearly 8 years of service. Was advised that my 'contract' renews every year and I can only cancel within 30 days written notice of my renewal date. I was never advised of this "term" nor would I have agreed to it. We were just asked to sign a document when they programmed the pad and never advised of any type of "term". Now, they are attempting to charge me an early termination fee? Good luck fellas.
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InterLink Control replied on
08-10-2009
Our monitoring agreement is in place to define the terms of services to be provided by InterLink Control and the requirements of the customer to receive services. Customers have a responsibility to read and understand any agreement prior to signing. We also have a responsibility to assist with any clarification of our agreement when needed. Consumers in GA have 3 business days to review, get clarification and cancel the agreement if they are not satisfied with terms. We appreciate your business of 8 years and will make every effort to keep you as a satisfied customer. Please contact our customer care department for further assistance. 770-429-3389
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