Front desk clerk didn't do her job and let me know they don't accept KP HMO, even after I informed her of the insurance change, gave her the card, and changed the info on the tablet. Now they want to charge us because of their own employees incompetence.
Posted: 4/23/2015 • Link to this review
I switched pedi's to Dr. Sells-Howland after being in a large office. Intown Pediatrics is wonderful, in a great location, the office staff is friendly, and most importantly, I have never had to spend more than an hour at the office. They also have free parking and the layout of the office is friendly and inviting. I look forward to going to pediatrician now knowing that it will not cost more than my co-pay and will not be an all day event.
Posted: 1/02/2009 • Last edited: 4/02/2009 • Link to this review
I actually found out about Dr.Sells on this site due to her stellar reviews and am so happy with her..she is caring, kind, patient and VERY knowledgeable! she is a big supporter of breast feeding and offers a support group every 3rd saturday of the month...i haven't been as BF'ing worked out for me but it is so great to know that if i had a problem i could have a support system! The setting is also wonderful... parking isn't a problem and the office staff are great! S.Scotland
Posted: 8/21/2008 • Last edited: 4/02/2009 • Link to this review
We have moved around and had many pediatricians. Dr. Sells is one of the best! I have never experienced a better office staff. I love that her office is in a home setting. It is clean, friendly, and inviting. When more word gets out on her, I can see her being booked out months. She is wonderful and patient with both my children and their anxieties about the doctor. She offers flexible office hours, and I love that there is a pharmacy right next door. So happy we found her!
Posted: 7/07/2008 • Last edited: 4/02/2009 • Link to this review
We were so happy to find Dr. Howland at her practice. She and her staff are great with my daughter. The office is clean, quiet and comfortable. We used to go to a multiple doctor practice, where we felt lost in the madness. It's such a joy to go to a doctor were you get personal professional service. Also, Dr. Howland has promptly returned our pages on three separate occasions. (the last practice never returned the one we called in.)
Posted: 9/13/2007 • Last edited: 4/02/2009 • Link to this review
I am a new patient and pleased with Dr. Howland's practice. The staff is friendly and professional, and Dr. Howland is personable, caring, and takes the time to listen and answer questions. The office itself is comfortable and clean, which is very important to me. I am so happy to find this type of pediatric office in-town. This was a great find.
Posted: 5/22/2007 • Last edited: 4/02/2009 • Link to this review
Dr. Howland is great. My children think she and her staff hung the moon. It's so important to me that our kids are comfortable with their doctor and with Dr. Howland they actually look forward to going. Dr. Howland is professional, caring and genuine. She takes the time to really be there for her patients and their parents. I would highly recommend her to anyone looking for a pediatrician.
Posted: 5/10/2007 • Last edited: 4/02/2009 • Link to this review
* By Appointment Only
* 24-Hour Service Available