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Iq Data International Inc

(425) 609-2000 rentcollectglobal.com »

1010 SE Everett Mall Way, Ste 100Everett, WA 98208   map »

Business overview

Reviews

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Lady is crazy!, 9/03/2014

I tried to ask questions about my account she refused to read the notes. I asked her to transfer me to someone else but she said everyone else was out to lunch. She asked for my address and I avoided... the question and again asked for her to read me the notes. She refused to read me the notes. I told her she was being awful and she in turn(like a child) said no you're being awful, this is an attempt to blah blah blah and you need to pay your bills... so I hung up. Thinking it was a call center i called back. Of course she answered and said "Hi Sylvia" like a psycho! Then went on with her, "this is an attempt to blah blah. Of course I hung up and thought to myself, "This is a game to her and it's my life... it's just wrong..." I'm obviously trying to solve a debt or I wouldn't be tracking down a creditor(that I didn't even know was on my credit) from 2008(6 years ago) So why is she making it so difficult. You don't need my address if I'm going to pay it. Then Sshe says she needs it to send me a letter to delete the debt Off my credit. I'll believe that when pigs fly!

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Real People work here, 8/18/2014

I appreciate the courteousy that I recieved from the reps at this company. I mentioned to her, Stephanie that I am (was) surprised at the human(ness)treatment that I recieved from them. I think... Stepanie, and one other lady that assisted me there are two of the best CS reps that I have ever dealt with. I sent a note to the company to take the time to appreciate them. Most companies are rude, particulary in a bill collector sense, however, these reps were extremely cool. I really cant articulate how friendly these women were, an excellent representation of the company's image. They made comments like, let's try this, and maybe I can help....and things happen...you never hear this from people.

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Displaying 1-13 of 13

Reviews

1DebtdeathbyGuillotine

Reviews: 1

Lady is crazy!

I tried to ask questions about my account she refused to read the notes. I asked her to transfer me to someone else but she said everyone else was out to lunch. She asked for my address and I avoided the question and again asked for her to read me the notes. She refused to read me the notes. I told her she was being awful and she in turn(like a child) said no you're being awful, this is an attempt to blah blah blah and you need to pay your bills... so I hung up. Thinking it was a call center i called back. Of course she answered and said "Hi Sylvia" like a psycho! Then went on with her, "this is an attempt to blah blah. Of course I hung up and thought to myself, "This is a game to her and it's my life... it's just wrong..." I'm obviously trying to solve a debt or I wouldn't be tracking down a creditor(that I didn't even know was on my credit) from 2008(6 years ago) So why is she making it so difficult. You don't need my address if I'm going to pay it. Then Sshe says she needs it to send me a letter to delete the debt Off my credit. I'll believe that when pigs fly!

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pblkgirl1

Reviews: 1

Real People work here

I appreciate the courteousy that I recieved from the reps at this company. I mentioned to her, Stephanie that I am (was) surprised at the human(ness)treatment that I recieved from them. I think Stepanie, and one other lady that assisted me there are two of the best CS reps that I have ever dealt with. I sent a note to the company to take the time to appreciate them. Most companies are rude, particulary in a bill collector sense, however, these reps were extremely cool. I really cant articulate how friendly these women were, an excellent representation of the company's image. They made comments like, let's try this, and maybe I can help....and things happen...you never hear this from people.

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gmoneyjr12

Reviews: 1

Rude

These people are always rude acting like they are better then us which THEY ARE NOT!! I left My apartments Kirker Creek because of the construction not becuase i couldnt pay. The Apartment complex did not want to move me at all, this went on for 5 Months, banging at 630am m-f like they were coming through the wall. told office tons of times. so i left and now they sent my info to this angecy witch is not customer service like. IQ is a joke.

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mfindeisen21

Reviews: 1

Worst Customer Service Imaginable

I recently called about a claim that I cosigned on. I spoke to Shannon and she was the absolute rudest rep on the phone. She was sarcastic and gave me inaccurate information. She was not willing to listen to my concerns. After telling her that I wanted to cooperate to fix this issue, she continued to belittle me as if I was a criminal. I truly can't believe that there are so many good people looking for jobs in the US and this is who we have working in them. It's really disheartening to see the lack of professionalism and people skills in a company that really mostly only deals with people.

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brittydee89

Reviews: 1

IQ NONE!

they are horrible well atleast angela, tried telling me they will accept a money order but it wont be a payment?? uhhh pretty sure if you accept it then its a payment! the lady talks so rude to me everytime like im stupid, when im the one who contacted them so i could get this debt off my report after my landlord and i went into an agreement to break my lease due to the fact that i lost my job so that way she wouldnt have to evict me.. :( this company is horrible! i feel like calling my old landlord and warning her about the company she is using.

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ImaCopsWife

Reviews: 8

Ghastly Customer Service

I received a letter in the mail from this agency notifying me of my son's final payment due to an apartment complex. Since I was EXPECTING to pay fees for move out and cleaning I called with credit card in hard to pay up. My representative, Shannon, was rude to the point of being COMBATIVE. I made no argument about the amount and was just trying to give the woman my Visa card. When I asked for her supervisor she told me that she supervises herself and HUNG UP. Unbelievable....

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tmccarth10

Reviews: 1

Needs to be shut down

This company is horrible and needs to be shut down!!! There is no talking to anyone in a reasonable manner, they just assume you are lying and they'll use any means, legal or illegal, to try to force you into paying something you may not legally owe. I legally broke a lease due to a horrible landlord situation, but since the landlord referred me to these guys, they just assume I'm trying to get out of paying and used illegal collection tactics that destroyed my reputation and my credit. Shut this outfit down!!!

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wendy1772

Reviews: 1

WORST COMPANY EVER

Worst company ever! They are liars plus they never do what they say! I paid for something I never really owe just to avoid the hassle of going back to Southern California. It has been 1 year and a half and until now they have not done what they said they were gonna do.

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CustomerAG

Reviews: 1

Horrible

I attempted to pay them in full AFTER they send me a letter confirming amount since I never knew about the debt. They refused to send me a letter stating the amount due unless I give them my bank account information first so they can take out the amount from my account through an electronic check. Doug Jones with IQ Data claims to be their "legal" guy. He is unprofessional and rude issuing threats that go against the Fair Debt Collectors Act. I'm not going to give out my bank account information when they won't give me a statement of how much I owe. Simple request.

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hypno4kids

Reviews: 2

Scammers

This company has posted a negative balance on my credit report for an apartment complex I left several years ago. When I left, everything I owed them was paid in full. How do they get away with this? How do I get them off my credit report??

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SMS321

Reviews: 1

This company is a total scam and fraud...

Yesterday this company called our office, wouldn't give the name of the company or person calling, demanding our address so they could send a process server against one of our employees. Bad news for them is I was totally hip to their crap. The guy who called even threatened me with legal action since I wouldn't verify our address, even after politely explaining to him I didn't have that authority since he wouldn't identify himself. He was a total jerk and an idiot to boot, starting yelling at me. I hung up on him and then I immediately filed notices with the FTC, BBB, the State Attorney Generals office and the local police department which handles this kind of fraud activity. It's time to put a stop to this kind of illegal business. They think that by intimidation and bullying they can get money out of people who do not understand their tactics. The employee they claimed they were coming after doesn't even owe any one money, we checked thoroughly. We are now waiting for his credit report, which his wife is pulling so we can make sure these creeps didn't ruin that. DO NOT GIVE THESE PEOPLE MONEY!!! No matter what they say. Call your local police department if they call you. If enough people do this maybe they will finally be shut down.

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jdenise

Reviews: 1

ButtKissing When They're In The Wrong

I paid off the debt two years ago to Debt Recovery Mgmt. Then this firm shows up claiming I still owe money by posting on my credit report. No contact beforehand..nothing..so I don't know how long this "debt" has been there. In trying to resolve (thank God I got a letter from the other firm saying Paid In Full), I end up dealing with a "biatch" named Bianca who starts yelling at me on the phone, telling me to not disrespect her and how rude I was. And all I wanted was their fax number to send a copy of the letter to. It really is irritating that you end up buttkissing idiots who trash your credit rating and they're the ones who are in the wrong. Not everyone is deadbeats.

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koncept

Reviews: 1

These people are scumbags

They show no respect whatsoever. They are demeaning and rude. A bill of 850$ was sent to them for collection, directly afterwards the amount magically jumped to 1600 plus a 200 service fee. I am scrambling to save my credit from these miserable people and advise those who have the means to TAKE THEM TO COURT!!!!

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