Displaying 61-75 of 138
Wes stood us up twice. Two mornings in a row my husband stayed home from work to receive a quote. Wes assured us both times he would show up, and never did. The first time he failed to show, he said he had a conflict that had come up the Friday before. Would have been nice to have known he was going to cancel the Friday before our appointment, instead of an hour after when he was supposed to arrive and my husband had already taken the day off work. We were foolish enough to give him a second chance. The second morning my husband stayed home from work, Wes didn't even call to offer any explanation or apology for being a no-show. Unreliable, unprofessional, and inconsiderate of our time.
Posted: 3/09/2010 • Link to this review
I would like to offer my sincerest apologies for any miscommunication and inconvenience that it caused. I would never intentionally not show up for an appointment and in all honesty am very upset by this as I am not even sure of what your name is and do not recall a conversation we had for a quote (which is not how I operate and concerns me greatly.) I would truly appreciate the opportunity to make good on this. Please reach out to me on my cell phone (404.429.2937) and I will be more than happy to speak with you about this and if you would like, come out immediately (at your convenience) and provide you with a quote. Once again, my apologies for this mix up. Regards, Wes Mahaffey.
This was our first major remodeling experinece. We had our master bath totally gutted and Wes and his crew put in new tile, cabinets, sinks, countertops, fixtures and repainted. Wes and his crew are topnotch. Would not hesitate to use him again.
Posted: 2/15/2010 • Link to this review
My crew and I really got to know you guys during the renovation. Both you and your husband couldn't have been any nicer....it was truly a pleasure working for you guys.
Wes responds very quickly in a polite, experienced manner and obviously knows what he is doing. He does a great job and for a very reasonable price. It was pleasure doing business with him!
Posted: 1/08/2010 • Link to this review
Wes and his team are an example of true professionals backed by years of experience. Wes did a moderately-complex kitchen renovation and a water damage / floor restoration project for us. In both projects, not only did he and his team do superb, craftsman-quality work; Wes also brought tremendous experience, creative ideas, and knowledge to the projects. Wes and team were honest, trustworthy, showed up on-time, cleaned up the workspace daily, and completed the job on-time. We are extremely pleased with the results - expert quality work - at a very fair price.
Posted: 1/04/2010 • Last edited: 1/12/2010 • Link to this review
On time! Very knowledgeable! I like that fact that he took his time to explain exactly what was going to be done. They even did extra touch ups! "Trustworthy!" Iron horse Remodeling is the BEST! - Dorothy Simmonds
Posted: 12/28/2009 • Link to this review
Wes and his crew did some interior remodeling for us and I couldn't be more pleased. I have worked with several contractors in the recent past, so I know too well the difference between a poor one and a quality one. These guys are professionals who did the job perfectly, with as little mess and inconvenience as possible. I will definitely use them again and continue to refer them to others.
Posted: 12/18/2009 • Link to this review
We had Wes and crew do a total remodeling of our kitchen. He was extremely patient during the planning phase when we were uncertain about our match of cabinet color and our granite. He even met us twice at G and L Marble. The finished product turned out even better than we hoped. Working with Wes and Steve was a great experiece when we were nervous about how disruptive it might be. They were extremely reliable and trustworthy. I would not hesitate to hire them for another project. Their price was fair and there were no hidden or unexpected charges.
Posted: 11/11/2009 • Link to this review
Iron Horse did and an excellent job. They worked over the weekend to get the job done. I am glad I went with them rather than the lowest bidder. I would definitely use them again in the future.
Posted: 9/17/2009 • Link to this review
Wes & his crew did an outstanding job on a bathroom project. They removed a shower & tub, installing a single jetted tub/shower combination. This involved getting a 7 foot tub up 3 flights of stairs, which they did without incident. Wes was very patient as we sorted out issues with our tile company. It was not your usual remodel, but looks great & was done on time/at estimate. Outstanding tile work & the crew took great pains to clean up as best possible each day. It was a very professional job.
Posted: 9/13/2009 • Link to this review
We were in desperate need of a kitchen remodel. The old cabinets were falling apart, the countertop was cracked and disgusting, and the floor was a hazard. We called Wes after checking out his Kudzu reviews and were very happy with the outcome. Steve gutted the entire space and replaced everything, including a new tile floor and filling a gap in the ceiling. The job was completed in the time frame Wes laid out and came in at the estimate. We are planning more upgrades to our condo in the future and will only call on Wes when we are ready to start. Thanks, guys!
Posted: 9/10/2009 • Link to this review
After having had bad experiences with previous re-modelers for my kitchen and bathrooms, I was hesitant about getting my closet expanded. Both of my previous remodelers had started out reliable, then they started coming irregularly, and then finally disappered before the job was done. Wes and his crew, however, proved to be extremely reliable the whole time. They came every day till the job was finished. They were curteous, professional, and completely trustworthy. They even finished up the old work that the previous guys had left unfinished. I would definitely recommend them. I was so pleased with them that I even mentioned them on my Facebook profile, in case any of my friends might be interested.
Posted: 9/05/2009 • Link to this review
We contacted Ironhorse to replace our water heater and repair a window. Wes offered us a great quote, and kept in touch via email and phone throughout the job. The team did a great job installing a new window and tankless water heater, and repairing some old floor and cabinet water damage. They worked quickly and efficiently, and the final price was very close to the original quote! Thanks Wes!
Posted: 8/26/2009 • Link to this review
I had a good experience with Wes. I was a little scared when I saw all the great reviews on here (I thought it was too good to be true) but Wes really did try to make sure I was completely satisfied with every aspect of the project. He even went beyond my expectations in certain aspects. I will be using Wes for any future projects that will come up.
Posted: 8/12/2009 • Link to this review
We really had a great experience dealing with this company and it's workers. They put in a new kitchen for us and it turned out great.They made sure every little detail was done so the kitchen turned out perfect. This company gives great customer service and would highly recommend them to anyone.
Posted: 8/08/2009 • Link to this review
We love how our project turned out- it is better than we expected! The workmanship was excellent. Please convey our thanks to your crew. we've had so many bad remodeling stories, but having nothing but good things to say.
Posted: 3/04/2009 • Last edited: 5/21/2009 • Link to this review
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