Franklin was very professional, he was able to get my fence done in a timely manner as well as being financially affordable. He was easy to contact and kept me in the loop with the daily process. He does the work himself and was able to get my fence up within a 3 1/2 day period and that was with weather issues. I was very pleased with his work and professionalism. I will recommend him to everyone. :)
Posted: 3/05/2014 • Link to this review
Be very careful when dealing with Frank Selvage, he could very well be the worst fence builder ever. The 'finished' fence needed repairs the minute it was completed. Would recommend you not be fooled by his 'salesmanship'.
Posted: 5/20/2008 • Last edited: 5/21/2008 • Link to this review
Franklin performed as promised, finished sooner than I expected, and did a great job. We now use him at my place of work because he came in an emergency and helped us out of a bad situation. He is not the cheapest, nor is the the most expensive - and he will tell you that.
Posted: 10/02/2006 • Last edited: 1/02/2008 • Link to this review
We selected It's About Fences to build a fence for our dogs around the exterior of our home and yard. Franklin met all of our expectations and more so! He is extremely professional and friendly, reasonable in price, very timely, and does an outstanding job. Our fence looks great and was finished in 2 days! I would highly recommend them (five stars) to everyone.
Posted: 8/09/2006 • Last edited: 1/02/2008 • Link to this review
After speaking with several fencing contractors I selected Franklin for many reasons, but foremost because of his professionalism and attention to detail. I even asked him about the issue from the customer above. He answered with honesty and wished it could have been resolved. Franklin not only completed the work in one day, but cleaned up all debris and was just a great! As a result I have a great looking fence! He is an asset to any project you may have. THANKS
Posted: 6/12/2006 • Last edited: 1/02/2008 • Link to this review
Markets under "It's About Fences" and "Exterior Fence Builders". Franklin did not deliver as he promised. He misssed one appt and at 10:30 on the next appt date, I called him and he was "unloading his truck" and going "soon" to get my materials. I told him I was frustrated and we agreed amicably to cancel the contract and he would credit me back for the down payment. However, instead of refunding my deposit as he agreed, he kept 30%, $559, for a "re-stocking fee". I confirmed with his supplier that there was not a re-stocking fee and he had not picked up my material. Now he does not respond to my emails and this issue is not resolved. He is very deceptive. Be ware of all the wording in his contract to protect him. He has obvioulsy had many issues such as this. I would NOT recommend this company. He also has an unsatisfactory rating with the BBB. See below. Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s). Complaints Concerned Repair Issues: 1 Outcome of the complaint - No Response: 1; |[Company failed to respond to the BBB or to the consumer to resolve the issues.]|
Posted: 5/17/2006 • Last edited: 1/02/2008 • Link to this review
Franklin put up a picket fence in our yard, using pickets that were 100 years old that I found at an estate sale. He was courteous, professional, worked with us to get the best design for the pickets we had. The resulting fence is beautiful and all our neighbors are very complementary with the finished project. I would not hesitate to recommend this company to any and all and would use his services again in a heart beat!
Posted: 5/06/2006 • Last edited: 1/02/2008 • Link to this review