It's Maid Day House Cleaning Services

It's Maid Day

(770) 790-4979 itsmaidday.com » View Website »

2971 Cherokee Street NorthwestKennesaw, GA 30144   map »
other locations »

Business overview

We cleaned 5,629 homes in Georgia last year making us one of the largest in Georgia. We service metro Atlanta, North of 285.

Get your exact price, reserve a time and meet your maids...on-line...right now.

Go to www.ItsMaidDay.com and start with the "Pricing Tool" and custom build your plan in 5 minutes. After you build the plan you want, use Reservations, to lock in your time.

Meet our 5-Star Maids with "Choose your Maid". See their picture, read their bios, credentials.. and ratings from their customers. We are the only maid service that allows you to see our staff before they enter your home.

We are the employer of choice among cleaning professionals so we can be very picky about the cleaners we represent. We find the best talent and then we treat them like the super stars they are.

All of our maids are Certified Professional Cleaners from Maid Training Academy. They take their job seriously and deliver the highest quality, every time they clean your home. Our customers love their maid service, and so will you.

Combine Dependable Service, High Quality with Low Prices and what you have is the best maid service value in Georgia.

VIEW MORE »VIEW LESS »

Rooms & Areas

  • Basements
  • Bathrooms
  • Bedrooms
  • Closets
  • Garages
  • Kitchens
  • Living Rooms
  • Offices

Items Cleaned

  • Baseboards
  • Blinds
  • Carpets & Rugs
  • Chandeliers
  • Doors
  • Fans
  • Fireplaces
  • Floors
  • Furniture & Upholstery
  • Lights & Fixtures
  • Mirrors
  • Pictures
  • Sinks
  • Stairs
  • Walls
  • Windows

Schedules

  • Bi-weekly
  • Daily
  • Emergencies
  • Monthly
  • Occasionally
  • One Time Only
  • Seasonal
  • Weekly

Cleaning Types

  • Disinfecting
  • Dusting
  • General Cleaning
  • Residential Cleaning
  • Vacuuming

Service Area

  • Acworth
  • Alpharetta
  • Buford
  • Canton
  • Cherokee/Forsyth County
  • Cobb County
  • Cumming
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Kennesaw
  • Lawrenceville
  • Marietta
  • Norcross
  • Roswell
  • Sandy Springs
  • Smyrna
  • Woodstock

Specialty Cleanup

  • After Construction
  • After Parties
  • Environmentally-Friendly
  • Move Ins & Move Outs
  • Seasonal Cleaning

Kudzu's "Best Of" Winner

2013, 2014

Credentials

Member of Association of Residential Cleaning Services International (ARCSI)

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2010

Documents

[PDF] It's Maid Day - Proof of Insurance
[PDF] Detailed List of Services
[PDF] Maids By The Hour

Green Credentials

We use HEPA-filter vacuums, microfiber cleaning cloths and non-toxic ?green clean? solutions.

Languages Spoken

  • English

Reviews

View More »

Easy to use, Quality Cleaning, 8/06/2015

We get cleanings periodically and have used It's Maid Day for the past 3-4 years. I call, they come. Just that simple. Other companies want to come to my house to confirm a price. Who has time... for that? I need cleaning because I don't have any time. Cleaning has been very good. Different ladies some of the time but we request Sylvia and her team if she is available.

VIEW MORE »VIEW LESS »

They clean like I clean, 4/08/2015

Perhaps I just love having maid service for the first time in my life but they made it easy for me to give them a 5 star rating. Inviting people in your home is a little scary. They were the only... company that let me see pictures of the people coming before they showed up at my doorstep. The ladies are great. Get right to work and make me happy with how they clean. My home looks fantastic every time they come and when I asked them to do a few things differently like I like things cleaned they were happy to do it.

VIEW MORE »VIEW LESS »

Videos & Photos

View all »

Photos (5 photos)

  • We are the only maid service that allows you to see our staff and reviews from their customers.
  • All our cleaners are Certified Professional Maids, through Maid Training Academy.
  • Well established, privately owned company cleaning over 5,000 homes a year.
  • Professional fleet of company cars bring reliability and consistent maid service for our customers
  • Sit back and relax and let It's Maid Day clean your home


We are the only maid service that allows you to see our staff and reviews from their customers.

Displaying 1-15 of 125

Reviews

JulesFish

Reviews: 1

Easy to use, Quality Cleaning

We get cleanings periodically and have used It's Maid Day for the past 3-4 years. I call, they come. Just that simple. Other companies want to come to my house to confirm a price. Who has time for that? I need cleaning because I don't have any time. Cleaning has been very good. Different ladies some of the time but we request Sylvia and her team if she is available.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Sangram

Reviews: 2

Will not hire them ever again.

We were not happy. But the owner called to resolve it. So we are hoping for better luck with this agency if we give them another chance.

It's Maid Day replied on 06-05-2015

We are truly sorry about our scheduling mistake and the problem it caused you and your family. I understand your reservation in continuing. It is rare that we make a scheduling mistake and I can personally guarantee it will never happen again. We sincerely apologize and hope we get the opportunity to serve you in the future. Sincerely Bruce Bishop, General Manager.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Lisa516

Reviews: 2

They clean like I clean

Perhaps I just love having maid service for the first time in my life but they made it easy for me to give them a 5 star rating. Inviting people in your home is a little scary. They were the only company that let me see pictures of the people coming before they showed up at my doorstep. The ladies are great. Get right to work and make me happy with how they clean. My home looks fantastic every time they come and when I asked them to do a few things differently like I like things cleaned they were happy to do it.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

SarahandJohn

Reviews: 1

Quick and Easy

Very impressed by the efficiency of the process. As an engineer I appreciate when things run smoothly. We get our house deep cleaned every year. It just seems that we use a different cleaning company every year because we are either unhappy with the previous work or the company that was good is not in business. I am use to the drill of having to get a few estimates and meeting each of them at our home for 20-30 minutes. Found these guys and they were one of the three we called. They were the only maid service that allowed us to do everything over the phone. They did a great job cleaning our home and I hope to use them again next year, assuming they are still in business. My luck has not been to good with cleaning companies. But if they are still around next year, I will probably use them again. When they called to check with us the next day, they asked if I would post a review. I am happy to post this review and wish them the best of luck in the future.

It's Maid Day replied on 03-26-2015

Thanks for posting this review. We look forward to cleaning your home again next year or whenever you need a break from cleaning your home yourself. Thanks again.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

PolishPower

Reviews: 1

We really like our maid service

The ladies are so sweet and take great care in my home. We collect fine pottery from around the world and the ladies are always very careful with them and throughout our home. We are please with all of their work and are happy to submit this review. We have been customers for about 3 years. Sylvia is our head maid.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

JNLDBL

Reviews: 1

Terrible cleaning and customer service

I booked a service with this company and had high hopes based on previous reviews and their offerings. Unfortunately, the cleaning was not adequate - still had dust on counters and tables, floors were not cleaned either. When I sent photos and provided feedback I was met with rudeness and a "discounted" cleaning. I don't want to repay for a cleaning that I never received in the first place. Horrified this is how some people run a business.

It's Maid Day replied on 03-02-2015

We're sorry you were not satisfied with your cleaning. This problem started with the office giving a deep discount off our standard pricing based on the customer's statement that the home was just cleaned by another maid service just the week before. We typically charge more for the first visit because we typically need more time the first time. That was our first mistake. When we arrived we found the home in a condition that truly needed much more time. The team should have called the office to alert us to the difference in what the customer said was the condition and what we found when we arrived. That too was a mistake on our end. The team went nearly an hour over on time trying to get the home perfect. When the customer called we explained that the home was not in the same condition as indicated by the customer, but she was not interested in that perspective. We cleaned nearly 6,000 Georgia homes last year because we have great prices and high quality cleanings.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Scrane

Reviews: 1

Great Cleaners

The team arrived on time. My house smelled and looked great. The girls are very polite, professional and accurate.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

CCP121

Reviews: 2

Clean Clean Clean

I'm not surprised too often but I was surprised today when I walked into my home after my Spring Cleaning. These ladies got up on step ladders and cleaned areas of my home that haven't been cleaned in a very long time. My bathrooms looked amazing and I can tell everything in my home had been touched. I get a deep cleaning every year and I tend to try a new cleaning company every time, in part because I wait to the last minute :) but I will be calling these ladies back next year for sure.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

GradyKey

Reviews: 1

Worth every penny

I am paying $12 more for my Monthly service than I did from an individual I found on Craig's list, but it's worth every penny. They have always come on the day they are scheduled and the house looks great when they leave. It's the old story of the best guy to hire is the guy that will show up when they are suppose to, do the work they are suppose to and do it in a professional and correct way. That sums up my experience with this company.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Gatergirl

Reviews: 2

Cleaning is consistently good

The ladies are always professional and nice. More importantly they do a great job every time they clean my home. We have been using It's Maid Day for a little over a year. They always ask me if I want to check their work while they are still there. I did the first few times but now I'm confident with their work. I referred a few friends and got a $100 credit each time. That's nice and my friends seem to be happy too.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

KSUMOM

Reviews: 1

Owner doesn't listen

Right on Georgia Mom! I used these people and the owner doesn't listen. My house was not cleaned. Terrible service. Attitude from cleaners when they returned. Wish I could get MY money back too!

It's Maid Day replied on 10-02-2014

I will defer to the previous review and my reply and ask Kudzu members to judge for themselves. Last year we cleaned 5,304 homes and we are on track to clean over 7,000 in the coming year.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Georgiamominkennesaw

Reviews: 1

Worst Service and Management

OMG. I booked a four hour time slot for project cleaning and had a typed list of items I wanted cleaned. 5 people blew through my beautiful house and marked up all my walls and baseboards and didn't clean the bathrooms, ceiling fans or wipe down the baseboards as I had requested. Look at the photo I attached of the dust AFTER their cleaning. Called to resolve and the owner called me back to argue and said he would take $34 off the cleaning price. Never offered to make it right. Never offered to refund the money. Never apologized. Proceeded to ask me if I understood how a block of paid time worked and that I got what I paid for. Lord help us all is there no customer service in the world anymore. You are better off paying your middle school kids to clean rather than these nuts. Use at your own risk.

It's Maid Day replied on 10-01-2014

Based on the size and condition of this large home we provided a Spring Clean price of $477 or 6 hours and 34 minutes. Our normal price for a first time cleaning (Deluxe not a Spring Clean) was quoted at $380 or 5 hours and 35 minutes. This customer chose to buy 4 hours of time. So, she is correct, we did not clean every room. We worked on her list at a professional pace until time expired. She walked the home with the Team Leader and told her everything looked fine, so we were surprised when she complained. I did offer a credit of $277 toward a Spring Cleaning, which means her Blocks of Time would have been for free, but she declined. We offered to come back that day for an additional hour, for free and she declined. She demanded a full refund, which I was not able to provide.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

 Dust left behind after cleaning

erin1410

Reviews: 4

Very Pleased

We have been using It's Maid Day for several years. I appreciate having the same team every two weeks. They have always done a fantastic job for us. On the few instances that I mentioned a concern, they either sent someone out immediately or spent extra time at my house on the next trip. Although I can find individuals who would clean my home for less, I prefer the guarantee of an insured company. I also like being able to add/remove room as I need them cleaned (some of the rooms in our basement do not need bi-monthly cleaning). I would recommend them to anyone.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

TaMath

Reviews: 1

Great Cleaning but price is high for window washin

Spring Cleaning was fabulous. The price was very competitive but the cost to clean 23 windows was a little higher than the window cleaning company I used last year. They did a great job cleaning my home but they couldn't clean the outside of the windows unless they tilted in. I guess they are not a full blown window cleaning company, so I had a professional window cleaning company clean them. I would use them again to clean my house, just not my windows.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

HillTopGirl

Reviews: 2

Very Happy - Wish they were in Virginia

They have been cleaning my home for 3 years and we have been very happy. The ladies do a wonderful job, polite and treat my home with respect. They take their time and don't seem rushed. During the three years, we have had 2 different teams and both were wonderful. We are relocating to Virginia and wish they had an office there too. They asked if I would post a review and I am happy to do it.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Photos

Album: The Best Talent = The Best Results
1 of 5




We are the only maid service that allows you to see our staff and reviews from their customers.