I love this store. They have me hooked! I went in here this past Saturday morning looking for a wedding band to match my engagement ring (bought somewhere else). I had a small budget and was hoping for a miracle. I''ve searched all of the bigger chain stores looking for something to match. No luck. I walked int J Brown and was greeted by a huge white dog! She was so adorable! Right away I was asked what i could he helped finding and the woman who helped me sat me down, discussed my budget, took my ring and studied it. Then proceeded to pull a few different styles then what I had seen before at other stores. While showing me a few i mentioned i fell in love with a Tacori ring at a different store, but it was double my budget. She pulled it out and said, if you really love it, lets see what we can do. She went to the owner, he came out and sat down and asked me a few questions about myself and the wedding. then told me he would bring the ring into my budget. They did! I was in shock that they would do that for someone who had never set foot in their store before, and really wasnt spending a ton of money on the purchase. I was so impressed with how nice they were, I am still amazed anyone had a bad experience! They got me. I wont go anywhere else to buy jewerly from now on. The fact that they were willing to work with me to get what i truly wanted is not done anywhere else! just wonderful!
Posted: 6/04/2013 • Link to this review
I will NEVER go back to this place. I took my brand new (as of the night before) engagement ring to be resized. The woman who was "helping" me asked where the ring was from. I told her I didn't know since my fiance purchased it. She brought over an expert jeweler and told me point blank "We don't deal with fake rings. You will have to take your business elsewhere." I asked her what she meant and she said "these are not diamonds. We have only work with REAL diamonds" I explained to her that I knew the stones weren't diamonds (they are moissanite) but all I needed was it to be resized. She turned her back and walked away. I walked out and sat in the parking lot crying. What a hateful, evil woman. Silly me for thinking that a business actually wants to curry good favor with possible clients. I will be taking my business and "fake ring" elsewhere, please do the same
Posted: 5/18/2012 • Link to this review