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J C Penney Optical

2 star rating 3 Reviews

(770) 496-0485(770) 496-0485

4840 Briarcliff Road NEAtlanta, GA 30345

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Business overview

Reviews

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felt unwelcomed, 3/26/2009

My wife and I visited the store and we immediately felt unwelcomed. Then, we were told by a woman to call the next day for an appointment. The next day, my wife spoke with Mia and she was unfriendly... and VERY arrogant. Needless to say, we decided to take our business to another company. Do not expect any customer service at this location!

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Good Deal Deceiving, 4/20/2005

The optometrist with whom I met was friendly and professional, but as previously stated (other review), the office was cramped. The head office manager was curt, not very polite, and manually tracked... information in a notebook she shared with the other staff member -- inefficient. My wait time was fair for the appointment, but increased significantly when ready to choose frames -- lost my "place" in line.

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Displaying 1-3 of 3

Reviews

J C Penney Optical - Atlanta, GA -  donaldbee

Reviews: 24

felt unwelcomed

My wife and I visited the store and we immediately felt unwelcomed. Then, we were told by a woman to call the next day for an appointment. The next day, my wife spoke with Mia and she was unfriendly and VERY arrogant. Needless to say, we decided to take our business to another company. Do not expect any customer service at this location!

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J C Penney Optical - Atlanta, GA -  KM_ATL

Reviews: 9

Good Deal Deceiving

The optometrist with whom I met was friendly and professional, but as previously stated (other review), the office was cramped. The head office manager was curt, not very polite, and manually tracked information in a notebook she shared with the other staff member -- inefficient. My wait time was fair for the appointment, but increased significantly when ready to choose frames -- lost my "place" in line.

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J C Penney Optical - Atlanta, GA -  Dennard

Reviews: 9

"I can't SEE myself going back there "

I received very poor service. They had a short handed staff. Long wait (Even with an appt.)Bad office environment- Located in cramp ofc. in back of store. The Dr. was not professional. More interested in receiving their fee. Store clerk was rude... Would not recomment this place to a friend or anyone else..

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