J & L Party Rental, Inc.

2 star rating 4 Reviews

(770) 962-9690(770) 962-9690 View Website »

1354 Duncan Lane, Suite BAuburn, GA 30011

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Business overview

Event Types

  • Anniversaries
  • Award Ceremonies
  • Backyard Parties
  • Bar & Bat Mitzvahs
  • Birthday Parties
  • Casual Events
  • Christenings & Baptisms
  • Company Gatherings
  • Concerts & Recitals
  • Conventions
  • Corporate Events
  • Dinner Dances
  • Fashion Shows
  • Formal Events Planner
  • Fundraisers
  • Funerals & Memorials
  • Graduations or School Events
  • Luncheons
  • Meetings Planner
  • Mystery Dinner Parties
  • Photo Shoots
  • Picnics & Barbecues
  • Proms
  • Quinceaneras Or Cotillions
  • Receptions
  • Rehearsal Dinners
  • Religious Events
  • Reunions
  • Seminars & Workshops
  • Sporting Events
  • Themed Events
  • Wedding Planner
  • Weddings & Showers

Service Area

  • Barrow/Walton County
  • Buford
  • Cumming
  • DeKalb County
  • Duluth
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Norcross
  • Snellville
  • Stone Mountain
  • Tucker

Group Size

  • Any Size
  • up to 500

Tent Rentals

  • Canopy
  • Frame Tents
  • Pole Tents

Hours of Operation

  • MON
  • 7:30am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • 9:00am
  • 12:00pm
  • SUN

Payments Accepted

  • Debit Card
  • Mastercard
  • Visa

Year Established

1999

Languages Spoken

  • English

Reviews

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Awful, 9/29/2009

I agree count your order before you leave. We didn't have enough table cloths we ordered 18 but only got 15 and they were dirty and wet. They rushed to fill the order and gave use items that where... not dry or cleaned. When I called to complain they basically told me I was a liar. Nice customer service will never use them again.

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Always pleased, 7/21/2008

I have rented from J & L a couple of times. They have always been helpful and I've never been disappointed with the products or linens.

Displaying 1-4 of 4

Reviews

J & L Party Rental, Inc. - Auburn, GA -  sabena

Reviews: 3

Awful

I agree count your order before you leave. We didn't have enough table cloths we ordered 18 but only got 15 and they were dirty and wet. They rushed to fill the order and gave use items that where not dry or cleaned. When I called to complain they basically told me I was a liar. Nice customer service will never use them again.

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J & L Party Rental, Inc. - Auburn, GA -  susant

Reviews: 7

Always pleased

I have rented from J & L a couple of times. They have always been helpful and I've never been disappointed with the products or linens.

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J & L Party Rental, Inc. - Auburn, GA -  now_wiser

Reviews: 1

Count before you leave premises!

We picked up the items ordered and took the word of the employees concerning the number of chairs. However, after we unloaded the chairs we had 2 less than what was on the invoice. We were charged $59.00 for the 2 "missing" chairs. The company management assured us that they had double-checked their inventory and that they were correct. Therefore, a word to the wise, count the items that you are renting before they leave the premises.

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J & L Party Rental, Inc. replied on 7/17/2008

Our policy clearly states to report missing items immediately. Items are counted on customer pick up and return. We did count our inventory more than once and still came up 2 chairs short. We only had one other rental for the weekend in question and we double counted those and the chairs still in inventory. We also gave the customer several days to look for chairs before charging them.

J & L Party Rental, Inc. - Auburn, GA -  expectantmommy1978

Reviews: 14

Huge disappointment

The quality of my rental items was terrible, they didn't deliver to where I requested, they delivered the wrong stuff. Horrible experience. I won't be using them again.

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J & L Party Rental, Inc. replied on 4/28/2008

Customer sent in revised and signed contract, which included all items that were delivered. Shortly after sending in the signed contract prior to delivery, the customer called to pay final balance. At that time, no questions were made reqarding the rental items on reserve. Final order (reductions, changes & deletions) and final payments are due no later than 1 week prior to each event. This is per our contract, which was signed and mailed to us by the customer. All rental items were clean and ready for use upon delivery. Rental items were delivered and picked up on time and in requested area of person at delivery address. Actual customer that placed the order was not present to give other instructions or another drop off location could have been discussed at that time.