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J Palen House

(216) 664-0813

2708 Bridge AveCleveland, OH 44113 map it »

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Scammed and Saddened, 3/04/2009

I am saddened and anguished to point of seeking legal remedies after my recent stay at JPalen house. The visit and facilities were lovely, the inn keeper Scott one the the best. When we returned... home after a short weekend stay we received notice that we were being charged $150 for "extra cleaning". The owner informed us that a smell of cigar smoke was detected and required extreme cleaning of the entire unit to include curtains, furniture, and linens. Neither my boyfriend or I smoke. No candles were burned, no matches lit. We perceive this as a horrible scam by the inn owners and will have to pursue our claim in court. It is my worst disappointment that this may also be a case of racial discrimination. A terrible end to what was a good visit.

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lpaulette

Reviews: 1

Scammed and Saddened

I am saddened and anguished to point of seeking legal remedies after my recent stay at JPalen house. The visit and facilities were lovely, the inn keeper Scott one the the best. When we returned home after a short weekend stay we received notice that we were being charged $150 for "extra cleaning". The owner informed us that a smell of cigar smoke was detected and required extreme cleaning of the entire unit to include curtains, furniture, and linens. Neither my boyfriend or I smoke. No candles were burned, no matches lit. We perceive this as a horrible scam by the inn owners and will have to pursue our claim in court. It is my worst disappointment that this may also be a case of racial discrimination. A terrible end to what was a good visit.

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