Do not do business with these people. They are not honest. I hired them to do a mulch job. I actually felt pretty great and they were doing a good job, but ran out of materials. They were 90% complete and told me they would return the following morning to finish the job. Against my better judgement, I paid them. Big mistake. It's now been 7 days and they have cut and run. I have left them 5 messages in the last week and they will not return my call. They are not honest people and do not return phone calls.
Posted: 3/11/2014 • Link to this review
Website said would deliver within 30 miles of shop. Called and gave address and scheduled a day. About 30 mins later, got a call back and he said we are 29 miles away. I said that it was up to 30 miles on the website and he told me no only 25 from the shop. He said he didn't realize "how far" away I lived and they wouldn't make any money. I said "whatever man it's your business!" And hung up on him.
Posted: 6/24/2013 • Link to this review
The service is poor and unprofessional. I needed 1000 bale for a subdivision and he canceled once on me and rescheduled for the following week. Now I cannot get him to pick up or return my phone calls. He is a 24 year old kid that needs to learn how to do business.
Posted: 3/08/2013 • Link to this review
This is the third time we have used this company for mulch and pinestraw and each time their service and product has been great. We had quite a big project to complete. They showed up on time, completed the work and made sure they cleaned up all the areas where they worked. Wouldn't hesitate to use them again and refer them to friends!
Posted: 7/12/2012 • Link to this review
CAUTION: He doesn't know the measurements on a true cord of wood and will try to sell you roughly 3/4 of a cord at a full cord price. Then claim that's 'how all people on Craigslist sell it'. When I called him out on his measurements, he got mad, took his wood, said he would just sell it to someone else, and left. I guess there are plenty of people he can con into a 'full cord'. As a homeowner you should educate yourself on what the terms 'cord', 'half cord', 'face cord', etc mean and understand their measurements implicitly. Don't give this kid your business unless you like paying for wood you're not technically getting.
Posted: 9/16/2011 • Link to this review
Never showed up to scheduled appointment == never returned calls. If your time is worth anything -- pay the extra few cents per bale and get someone responsible and who understands customer service
Posted: 4/22/2011 • Link to this review
Great company, great service, great prices. He actually will let you count the pine straw bales. Other companies say they will put down a certain number and give you less, but charge for more. Glad I found an honest company to work for us.
Posted: 10/13/2010 • Link to this review
Found this company on Craigslist and was alittle skeptical. However, he not only was the owner extremely polite and helpful, but he arrived on time, did the work just perfectly and cleaned everything up before he left. I read the other posts and was shocked at the negative comments. One seems to give everyone a bad review. I also know competitors can trash a great company by putting in a bad review. This young man was wonderful, does great work and has great price. Can't beat that. Worth the call!
Posted: 10/13/2010 • Last edited: 4/21/2012 • Link to this review
Absolutely terrible customer service. Schedules multiple appointments and NEVER shows up or calls. Totally unreliable. They may be cheap - but as the saying goes -- you get what you pay for.
Posted: 4/08/2010 • Last edited: 10/13/2010 • Link to this review
I called from their Craigslist Ad and spoke to James, who agreed to deliver and install 130 bales of Pine Straw the next morning at 9AM. He said he would call if there was a problem.I took the morning off work and he never showed up and did not return my phone call. I just don't understand the mentality of business owners like this. If the job is too far, or if you don't have the time, just explain that to the customer. Don't lie and say you will do something if you have no intention of honoring your word.
Posted: 4/06/2010 • Last edited: 10/13/2010 • Link to this review
They gave me a quote within 24 hours and and had my mulch installed the next day! Very professional and reliable. I was truly amazed at the service level I was getting even though they had the cheapest quoted price. Five star!! I will definitely use them next year as well.
Posted: 3/31/2010 • Last edited: 10/13/2010 • Link to this review
Sure sounded good over the phone, but this company can not make it's appointments. Twice I made arrangements from my job to meet them at the house and twice no show. The second time when I called to find out if they were just late, he just hung up. Not dependable at all!!
Posted: 3/17/2010 • Last edited: 10/13/2010 • Link to this review