And, friendly!!! Have found what I wanted there many times. They have a sale area for sterling silver jewelry that is the great quality and really great prices. I have purchased watches as well and it is a good experience.
Posted: 2/03/2015 • Link to this review
JC Penney on Fields Ertel, located in Ohio offers CRAP service. Inconsiderate manager refused to assist me with my purchase. Clerk was assisting another customer with diamond rings. She paged for back-up since the line was growing. Manager appeared and told everybody to wait their turn. He was a "manager and NOT a ringer. Waiting and ringing up customers was not his job description." I will shop at Khols in the future, besides their jewlery and customer service is better quality. JC Penney Fields Ertel doesn't care about customers. They have no training. Disgusting!
Posted: 1/16/2013 • Link to this review