I have known Jerry Douthit for many years. JD's Glassworks completed a large project for our new "mega" home I built in 1989. This consisted of a large roundtop stained glass window above a matching front door with sidelights. They also did a large roundtop opaque stained glass window for our Master Bathroom. After we moved, I had them install another stained glass front door, sidelights, and a square matching stained glass window above it. They also furnished a small opaque stained glass window for our Master Bath. This was a remodel done in 1999 , we are still here, and we have had no issues whatsoever! All of the installations were of top quality and I cannot recommend them enough. Well done , Jerry, and congratulations on surviving our economic calamities!
Posted: 3/26/2012 • Link to this review
My husband and I had trouble figuring out how to tilt our new windows. We had feared that maybe the wrong windows were installed in the rush to get them in before the end of the year. A phone call would have sufficed but instead they sent a man over the next day to personally instruct my husband on the "tilting mechanics" of the window. He asked if there was anything else where he could be of help. We felt that this was great customer service and were very impressed in the manner in which the situation was handled. We look forward to saving up so we may call on them again when we are ready for the last few windows and doors to be replaced.It has been a pleasure doing business with them and their very congenial staff. I do advise checking out the mechanisms for tilting before installing. They are not as easy as others we have seen to open. All windows are not built the same. Parrotman
Posted: 1/07/2011 • Link to this review
We decided to replace our double front doors with full lite beveled glass doors. Shopped around and rec'd 4 estimates. Decided to go with JD's because of location and reputation. Price was a little higher but they had done a lot of work helping us decide on the prefect doors. Installation went well however door colors did not match. Contacted Jerry and within a week he had the doors removed and redone. Love the new doors. Great company to do work with.
Posted: 11/21/2010 • Link to this review
We had JD replace our door, sidelights, transom and large palladium window. We had some hiccups with the windows (some their fault, some ours) and Jerry was very accomodating in getting it right for us. The door is gorgeous and opens with a smooth and clean movement. On a side note - We had a porch being added on at the same time and tried to manage the projects together which was a mistake - there was a lot of he said/she said in terms of who was doing what. If you use them or any other vendor for that matter, make sure you do our homework and clearly understand what the finished product will look like - not just the door or window itself, but the trim, caulk, foot plate, etc. I didn't know to ask these questions and wished I had. Overall, a typical home-improvement experience that did not knock our socks off in terms of service & project management but the finished product is nice.
Posted: 10/14/2010 • Link to this review
When we were forced to replace our entryway because of rot, we decided to go ahead and spend the ‘big bucks' to get what we really wanted, a custom designed, leaded glass door, transom and side-lights. We shopped around and decided on JD's. It was very scary because there was no way to see the finished product until it was finished since we picked out the glass for each part of the design. Well, I can't tell you how happy I am with it. They did a beautiful job! Every time I walk down the stairs, I smile as I look out my door. I would highly recommend JD's.
Posted: 6/17/2008 • Last edited: 5/07/2010 • Link to this review
Dear yourwan: I am sorry to hear that our installation did not measure up to your expectations. We strive for excellence and to deliver the quality and value that our customers expect. Please contact me at 770-517-9537 ext. 107 to discuss what needs to be done to correct any deficiencies regarding the installation. /Ron Francoeur, Vice President, JDs Glassworks
JD's staff treated me just like I was one of their big accounts even though I only came in to buy two small pieces of glass. I highly recommend them. Their staff was very professional and the glass is gorgeous!
Posted: 10/24/2005 • Last edited: 1/02/2008 • Link to this review