Displaying 16-30 of 94
Many years ago I was given a business card from a carpenter who specialized in custom wood working and cabinetry. It said .... "The BITTERNESS of Poor Quality Remains Long After the SWEETNESS of Cheap Price is Forgotten! I picked J.R. Bolton because I believed that they understood the importance of not only a quality product, but also a professional service paying attention to the little details often overlooked. I was not wrong. J.R. Bolton's technicians showed up on time, were very professional at all times, explained what they accomplished at the end of each day, and when the project was complete took time to explain how each system worked and could be programmed. I will certainly use them on future projects with no hesitation and refer them to my neighbors.
Trane HVAC System and RINNAI Tankless Water Heater
Area Suwanee, GA
Cost $10,000 - $14,999
Date April 2016
Posted: 5/04/2016 • Link to this review
I had gas leak recently and my gas was shut off during a very cold period. A neighbor recommended these folks. They are very professional and friendly on the phone and the installers who came out were knowledgeable & professional. JR Bolton services is great!Thank you.
Posted: 2/12/2016 • Link to this review
I was looking to convert my 1960s fireplace to a direct-vent gas fireplace. I emailed several companies in the Atlanta metro area, and explained what I wanted, and included pictures and measurements of my fireplace. I was most struck by J.R. Bolton's thorough response. Karis emailed me with a thoughtful response with a detailed, itemized list of what would be involved. Not only did she give me a quote for the smaller insert I inquired about, she suggested that the larger of the two models would fit, and voluntarily provided a quote for that model as well. Not only was J.R. Bolton extremely helpful in discussing my installation wishes, they were also very price competitive, and I decided to go with them. After talking with Karis, I was also struck with the fact that she was interested in giving me cost-saving options. For example, the Mendota fireplaces come with a large selection of decorative fronts and optional doors, some of which can be quite pricey (the one I inquired about had a lot of copper and cost over $1000!!!) Karis said that we didn't even need a decorative front at all for the install ... it could be added later. Two weeks later, and their install guys came out and set to work. They laid drop cloths everywhere. The install went quickly, and were done in 3 hours. They took the time to show me all the features of the fireplace, so that I didn't have to read the manual first. Very impressed with this whole experience! Will use them again.
Posted: 12/29/2015 • Link to this review
We have used JR Bolton to purchase and install gas lamps on our home, convert the gas fireplaces to wood burning and most recently to install a Rennai tankless water heater. All the three transactions have been wonderful experiences. Jeff's team is very professional and knowledgable. They always deliver as promised and we are very pleased with all the updates to our home.
Posted: 11/26/2015 • Link to this review
I have been a long time customer of this company and can't say enough good things. I remain a customer of this company because of their customer service, specifically because of Jenny T. She is the epitome of customer first.
Posted: 10/26/2015 • Link to this review
Jeff, I wanted to let you know that you have two amazing technicians that I had the pleasure of meeting the other day. They are polite, efficient, and very knowledgeable. I couldn't believe they had everything running within an hour. We moved our cars out of the way for the crane around 9:30 and by 10:40 we had AC. I am speechless! Please tell them Thank you for me! And I can't forget the ladies inside, Linda and Jenny, you ladies are awesome! Thank you!
Posted: 9/24/2015 • Link to this review
JR Bolton has been my HVAC system maintenance go to Company for the past 11 years. I can always rely on a reminder call from Jenny to schedule maintenance and their technicians are on time, professional, and give great customer service (no recommendations to change parts that do not need changing). This week I replaced my HVAC system due to age (20 years) and again the service was excellent. I dealt with their sales, finance and installation guys and I am a very happy customer. Keep up the good work.
Posted: 8/28/2015 • Link to this review
We have done business with A-1 for years. Jenny has always gone above and beyond to assist us with any issue. Matt has been awesome and always does a fabulous job. I would recommend A-1 /JD Robertson
Posted: 7/22/2015 • Link to this review
After soliciting quotes from multiple vendors, replaced my air conditioning unit at my home recently. From sales to installation the experience was top notch. The servicemen, Angel and Ricky, were focused, professional, helpful and efficient. They 'weathered' the scorching temperatures in my attic for hours and did not miss a beat! I would recommend J R Bolton to anyone interested in cost-effective solutions and above and beyond service!! Kammy B
Posted: 7/22/2015 • Link to this review
Your company, and specifically John, your technician, and Christina, the door into your business, exceeded our expectations. Thank you J. R. Bolton Services, Inc.
Posted: 6/24/2015 • Link to this review
Matt came out to replace a coil on my air conditioning unit. Matt was polite and professional every step of the way. He kept me informed about what he was doing and why. Matt's approach inspired my trust in his work. The site was kept clean and neat. My air conditioner was cooling the house before he left.
Posted: 6/18/2015 • Link to this review
I just want you to know how grateful I am to Matt for servicing my AC unit. His professionalism was and dedication was transparent and I find it refreshing that he explained to me what he did. Hire more like him and have him train them. He knows how to connect his company with their customers that makes one feel on the same page. Thanks you for hiring such an amazing talented man.
Posted: 5/20/2015 • Link to this review
I rely on JR BOLTON to help maintain my aging system throughout the year. Everyone they send to my house is a quality professional that takes the time to make me a more informed homeowner. I am a savvier customer when I know how all my systems work and how to maintain them properly and their willingness to take the time to do this is what makes them so good at what they do. As a female homeowner, I feel more empowered to make decisions that create value or make my house more energy efficient. I am sure that someone can always beat them on price, but no one can match the quality service that JR BOLTON professionals provide. I've worked with many other Atlanta companies that purport to service homeowners, and I have found no one better.
Posted: 3/21/2015 • Link to this review
I recently had my fireplace serviced by technician, Marty Herrera, and found him to be quite knowledgeable his line of work. Not only did he take care of the problem, he also took the time to educate me about the problem regarding my fireplace and his process for correcting it. His explanation of the fireplace parts and safety use was very helpful. Marty is a valuable asset to J.R. Bolton and I highly recommend his service to any customer who is having a fireplace problem. Thank you, Shirley Quarles
Posted: 2/13/2015 • Link to this review
2012, 2013, 2014, 2015