JR Bolton Services, Inc.

70 Reviews

(770) 648-0677 www.jrbolton.com » View Website »

160 Peachtree Industrial BoulevardSugar Hill, GA 30518   map »

Business overview

Kudzu's "Best Of" Winner

2012, 2013, 2014

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • 9:00am
  • 12:00pm
  • SUN

Reviews

View More »

Outstanding Service and Company, 6/24/2015

Your company, and specifically John, your technician, and Christina, the door into your business, exceeded our expectations. Thank you J. R. Bolton Services, Inc.


Very happy with the merge, 6/18/2015

We have been using A-One heating and air for years. We have always been happy with Alan, Matt and Jenny and are glad that they are part of the Bolton Team.

Displaying 46-60 of 70

Reviews

jmdrla

Reviews: 1

Excellent People

These guys do what they say they will do, excellent service, highly recommend them for all HVAC work

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

julieadams882

Reviews: 2

Waste of time and money

After being told to go home immediately to meet the repairman, I waited for nearly 3 hours. When he finally did show up, the guy told me that my filters were in backwards (not likely) and charged me $85 for the service call. That night my heater went out again, not very surprising since he NEVER FIXED THE PROBLEM. Even though my $85 covered them coming back to repair it again, I don't trust them to actually fix it the second time and not just waste my time so I called someone else. They came on time, fixed the problem and only charged me $40. I would never recommend JR Bolton to anyone. Terrible service and price!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Cass12

Reviews: 1

Good Job Efficiently Done

JRB installed a full HVAC system just before the cold weather set in. They explained the problems they found with my house, gave me options, didn't try to push any products and accepted my priorities. The guys doing the work clearly were experts from their explanations and the efficient way they did the work.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

ConradyReview

Reviews: 1

Extra Efforts are Important

The JR Bolton Team performed a thourough, outstanding job throughout the installation process of our Trane HVAC system. They paid attention to detail, have vast knowledge, were courteous and got the job done right. I would highly recommend them.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Nothandy30

Reviews: 3

AEROSEAL DUCT SEALING MAKES A HUGE DIFFERENCE!

There is only 1 Aeroseal contractor in the SE & they are contracted via a middleman so I chose JR Bolton to do the expensive Aeroseal duct sealing process because they make the time to assess "innovative" solutions for your particular house. I knew my old house was leaky and losing energy. They also suggested changing out can lights that had big holes to the attic to reduce energy loss. They are very professional and prompt as was the Aeroseal group. The team of 3 plus a trainee spent the better part of a day here. The procedure requires highly trained technicians to run the process. They monitored how much leakage there was by hooking up detectors to a computer. As they sealed up holes big and small the numbers would go down. There is detective work in finding the bigger holes and skillful technique in running the Aeroseal sprayer. Apparently the previous Aeroseal contractor did not do a good job but the current provider has practiced and trained to do an excellent job. Though there has been no decrease in my electricity bill this sumer, bear in mind that this has been the hottest Atlanta summer in my 7 years here. The monthly bills so far have been NO higher than previous high bills so I have no doubt it is making a big impact (one of my dogs was afraid to walk by the now foreceful vents!). I asked if I would recover my costs in 10 years but they claimed closer to 5 years. I am satisfied that I am using less energy and helping the environment. MANY THANKS

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

HeatPump2

Reviews: 1

Heat Pump - Air Ducts Install

Jeff {CEO} to come up with the most energy efficient installation based on my budget. Jeff added two return air ducts to make my system more efficient. Jeff pointed out the various tax credits/rebates available for my final installation. Linda {Office Manager} would call each day to verify when the installation crew would be arriving at my home to begin work. Sergio & Dario {Installers} would arrive promptly each day & complete the each phase of the system replacement. Air Ducts made of metal then wrapped with insulation. Home is far more comfortable.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Nick1234

Reviews: 1

Great Heating & Air Conditioning Installation

Below are just a few of the things which impressed me & my family about this installation. I worked with Jeff {CEO} to come up with the most energy efficient installation based on my budget. While working with Jeff he pointed out the various tax credits/rebates available for my final installation. During the pre-installation process Jeff measured my homeís air leakage so that it could be benchmarked to determine the improvement during the post-installation process. During the installation process the following individuals deserve special recognition: a. Linda {Office Manager} would call each day to verify when the installation crew would be arriving at my home to begin work. b. Angel & Dario {Installers} would arrive promptly each day & complete the each phase of the system replacement with minimum of down time to the main floor and upstairs A/C systems. Also, there was a minimum of disruption to the daily workings of my household since I work from home. c. Angel & Dario {Installers} paid particular attention to details such as the installation of the outside A/C system by re-landscaping the area around the compressors and re-sizing the electrical breakers based on the newer energy efficient A/C compressors. During the post-installation process Jeff measured my homeís air leakage and compared it to the pre-installation measurements. The air leakage was significantly reduced. I can definitely say that my home is far more comfortable than in previous years.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

psglobal

Reviews: 2

Worth every penny!

We had 2 AC units in our home and abysmal airflow from the original Centex installed ductwork. Solicited 3 quotes, 2 from well known companies. Bolton was the only one who suggested we didn't need 2, but rather 1 larger unit. They also showed us specifically how much airflow was being lost from poorly sealed areas of the home. If you want lowest price, go elsewhere. But AC is a major financial investment and everyone else just wanted to replace the 2 units & duct work. Bolton blew the competition away! They assessed our specific problems and presented solutions no one else did...and they did the blower door testing to prove it. We'll save hundreds annually as a result of the work Bolton did on our 19 year old home. Two words that sum-up this company: thorough and professional.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

The_Internet

Reviews: 2

I'm not paying for your gold encrusted toilet seat

Technician was very thorough; he was so thorough that he suggested a complete gutting and re-installation of my whole split system. I knew, when buying the home, that the whole system would have to be replaced soon, but gouging me for over $10,500 is outrageous. I'm young, but I'm not stupid; and yes I will get other quotes. Another local company, (with the same high kudzu.com rating) came out same day, recommended the EXACT same service and units line for line, but at $4150 LESS! For $10,500, you had better deliver that AC unit by company space shuttle and have a crane dip it in liquid gold right in front of me on my lawn. I know you so desperately need granite counter tops and stainless steel appliances in your custom vinyl-wrapped company bling machine, but get the money in a more honest way, like pushing meth. Unless your name is Sir Moneydollars Richmond Wealthythorp, III, SHOP AROUND.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

montana4

Reviews: 1

Good service

Gas logs installed; good service from Linda. Installer,Dario, was precise and professional with work.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Kelumida

Reviews: 1

Satisfied Customer

This spring we found that our decades-old wood stove needed replacement. I researched our options for several months, and felt that of all vendors visited in north Georgia we would be best served by J.R.Bolton. After consulting with the store's wood stove specialist, Karis, we felt secure in the decision to purchase one of their Jotul cast-iron models. She made the process easy for us, with no upselling, and provided a very competitive price on our selection. Just before purchasing, we decided to look into Hearthstone soapstone models. After Karis provided a thorough model comparison, we switched our decision to the Hearthstone Heritage. The store was happy to warehouse our purchase after we found that, just prior to delivery, our existing hearth and surround would need to be torn out and replaced. After delivery, we noticed that the front door was slightly uneven - just enough to irritate. The installation team was sent back to our home, where they not only fixed the door issue, but provided additional instruction in the operation of the stove. The additional hands-on instruction was very helpful as the high-efficiency Hearthstone was more finicky in starting than the model we had used for two decades. The only caveat I would offer is to carefully check the fit and finish of the stove when delivered from the manufacturer to Boltonís warehouse in case they are unable to resolve any issues on site. Overall we were very satisfied with J.R.Boltonís service, selection, pricing.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

perkcj

Reviews: 2

very professional

Installed gas fireplace insert,split unit air conditioner and added intake. We were very pleased with all work. The technicians were very knowledgeable. They always cleaned up-were always on time . I feel that this is a very professional, honest company. I will definitely recommend.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

lfmashburn

Reviews: 2

Outstanding!

J.R. Bolton Services is a class act with friendly, competent, polite and professional sales and installation people. Appointments were kept on time, dispatch called ahead with ETAs, technicians patiently stayed till the job was complete, and they even wore boot covers and used dropcloths. Minimal disruption, unobtrusive work habits, and no cleanup necessary afterward. A real pleasure. The Mitsubishi Mr. Slim system is very efficient, quiet and precise - our 45' diameter dome with 35' overhead is cooled to the set temperature very well with just two Mr. Slim units. We highly recommend J.R. Bolton Services and the Mitsubishi Mr. Slim system.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Inventor

Reviews: 1

Best in Town!

I tried calling this company but found the voice mail full. I tried a few days later, thanks to my neighbors recommendation, and found out that their phone server had problems. So glad I did not give up! I got a new HVAC system and gas logs. I am loving the accurate cooling/heating and cannot wait for the cooler weather to turn on the beautiful gas logs. They are very courteous and professional from the office staff to the installers. Very impressed!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

usercomplaint

Reviews: 1

Never again! Sloppy work

Sloppy work! Can't give you a price /labor breakdown! See Better Business Bureau reports! I'll never call them again!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Photos

General Photos
1 photos
Album: General Photos
1 of 1




We service all brands of heating & cooling systems.