Displaying 46-60 of 100
I often go by J.R. Bolton's store after work to look through his windows; I marvel and daydream about someday having a fabulous outdoor kitchen like they have. Top of the line merchandise, you won't believe it until you see it! Absolutely unique, but not so far off that you wouldn't picture yourself owning something. A beautiful showroom, I really am like a kid in a candy store...I love everything and I never want to leave! -N. Wren
Posted: 9/04/2013 • Link to this review
I had some minor yet disconcerting carbon monoxide leaks at my gas fireplace and water heater. Dario and David were extremely thorough in finding the sources and then testing ways to find solutions. We discovered that the water heater was a source of problems and I asked the team to see if they could install a tankless water heater the next day...which they did! They finished the work, retested all gas appliances and made other recommendations for some plumbing issues caused by other companies who I thought were good. Apparently they were not as good as David and Dario. Thank you guys! Well done. Val Lucas
Posted: 8/04/2013 • Link to this review
I have been a JR Bolton customer for many years, and I'm always impressed by their professional and exceptional service. More than ever, their outstanding service was clearly in view when the AC system that was originally installed in my home (by the builder) stopped working on a very hot day. I immediately called JR Bolton for service, and a technician was at my front door within 90 min. He did a thorough inspection, and then provided options that were in my best interest, both now and in the future. After a comprehensive inspection of my home, combined with a discussion regarding the personal needs of my family, I made the decision to have JR Bolton install the Lennox Heating & Air System. I am so impressed with the new system, and the attention to detail that the technicians brought to the job everyday. I cannot say enough about the outstanding work JR Bolton provides, and I will continue to be a loyal customer, and enthusiastically recommend their products and services.
Posted: 7/26/2013 • Link to this review
We first used JR Bolton to convert our log fireplace to efficient gas and install a gas stove and they were absolutely great. They sell quality products. Our technician, Angel installed everything perfectly and it still is, 3 years later; the fireplace and stove are still our main heat source in fall and winter. When our AC started to go this summer, we didn't hesitate to call JR Bolton again: Scott designed and Angel installed a new system that works flawlessly with great air flow. Their customer service staff are always responsive. I recommend JR Bolton to everyone that wants their heating and cooling problems fixed right the first time!
Posted: 7/19/2013 • Link to this review
I needed my gas light fixed and they were able to come out within a day and took the time to show me what to do so I could fix it myself in the future. Very pleased with the technician and company!
Posted: 6/12/2013 • Link to this review
I'd contacted JR Bolton to install a gas line for a grill I was moving onto remodeled deck. The technician (Dario) did that very well, but also checked all the gas lines and fittings in my home with an electronic leak detector (sniffer). We found several leaks, which I asked Dario to repair. He did it all that same day, even though it meant he had to work until 11pm on a a Friday night. Dario simply wouldn't let my family spend another night in a house with all these gas leaks. Thanks JR Bolton and Dario Marinez. I will use them again when I need gas line service.
Posted: 6/02/2013 • Link to this review
I was interested in a Geothermal system. Jeff (very knowledgable) took a great deal of time to understand needs, do the right tests, review the technology, propose alternatives, and get the work done in a high quality way, with good communication and follow-up after the installation. In addition to geothermal, Jeff sealed our ductwork (huge difference). System works great. If you are considering this technology, JR Bolton is the right firm.
Posted: 5/31/2013 • Link to this review
I've used JR Bolton for several years now after they were recommended to me by an energy efficiency improvement company. They send the same technician for each visit, who has made the point to remember my name, my pets' names, etc. Today I learned that one of my units must be replaced and my technician arranged for someone to come out tomorrow-a Saturday-to give me an estimate and talk about options. I can't speak highly enough of the service I've received! I HIGHLY, HIGHLY recommend!
Posted: 4/13/2013 • Link to this review
For us, JR Bolton Services has proven to be a provider of excellent service having tended to our whole house system over the years as well as responding to emergencies and installing a water heater without a hitch in a location thought to be problematic. Courtesy and dependability can be counted on from your first call to resolution. They do it right.
Posted: 4/12/2013 • Link to this review
Had a CO leak and needed to replace glass due to breakdown of sealing gasket. Had a delay in Bolton receiving the replacement from manufacturer. However, once it was received, Bolton contacted me and did the work at my convenience. Polite, efficient and cleaned up afterward.
Posted: 3/13/2013 • Link to this review
Both the people in the office, with whom I dealt on the phone and the service technician who came to me home were very polite and professional, and explained all processes to me to my satisfaction. Through no fault of J. R. Bolton there was a delay in getting the necessary parts to make a repair but I was kept informed of the progress throughout the wait. This is not the first time I have used this company and it almost certainly will not be the last
Posted: 3/02/2013 • Link to this review
We converted our fireplace to direct vent and we are quite pleased with the installation. Scott and Charlie were informative on the operations of the green smart remote and also quite tidy in their cleanup once work completed. I will recommend JR Bolton to my friends.
Posted: 2/05/2013 • Link to this review
If money doesn't matter then call JR Bolton. They charged me $199.00 to clean and service my gas fireplace. They said any parts would be extra. After cleaning it they said I needed a gas valve and pilot assembly, another $499 for parts and labor. I called and asked why I had to pay additional labor and they said that they never said I would only have to pay for parts. They also said that they had mistakenly quoted me too low but they would still only charge me the $499.00. So I called Graves in Cumming and they will do the whole job for $356.78. The parts are $254.00, so they wanted over $250.00 just for labor compared to $85.00 at Graves. That is just too big a difference.
Posted: 1/30/2013 • Last edited: 1/31/2013 • Link to this review
Scott fixed my fireplace gas insert and installed a new gas grill. He is very meticulous! My gas insert was not installed properly by another company.... Scott fixed all the issues. Scott is a employee that truly cares!
Posted: 8/01/2012 • Link to this review
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