Janice Schutz has always loved animals. So when she was thinking about starting a business, a pet sitting service seemed like the perfect fit. She began Janice's Critter Care in Federal Way, WA in 1996. Janice's qualifications are unique in the pet sitting industry. Before starting her business, she was a professional horse trainer and managed a kennel with facilities for 200 dogs and 50 cats, as well as a grooming shop, pet transport division, and pet cemetery. Her pet sitting service was an.. instant success. Clients appreciate her professionalism and management skills, her knowledge of animals, and her genuine love for their pets. And she continues to learn, and to share her knowledge. She is certified in pet first aid and CPR. She attends educational conferences for pet sitters at every opportunity, and she is
often a presenter at the conferences.
Janice was supposed to be checking on our pets from Friday evening to Sunday morning. When we got home Sunday evening we noticed that three of our four cats were missing. We found two of them outside and the outside enclosure open. We have camera's all around our property. On reviewing the footage we saw that the wind had blown the gate open. At about 7pm we saw our cats go out. Janice's people showed up at about 8 pm. We know while they were at the house two cats were out for sure. We see one disappear at about 1am Saturday morning and never reappear on any of our cameras. On their other visits we know for sure the one was missing and on two of the three visits at least one other cat was outside. Yet their report says all cats OK. If they would have called us Friday night on their first visit that some cats were unaccounted for we could have been home in time to catch the one cat before he left our property. I would not trust this service with your animals. I think they just show up, put out some food, clean the boxes and leave. They do not really check on your animals. DO NOT USE!!! On top of everything they have shown no concern that we are missing a family member that we trusted with them!!
Area Milton, WA
Cost Less than $250
Date February 2016
Posted: 2/15/2017 • Link to this review