by carpenke at Citysearch
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Poor Service and Unethical Business Practices
Although I could write pages describing the points of dissatisfaction with Jaqua?s catering and the unethical practices of the company during my June 2007 wedding reception, I will sum up the major issues.\r\r1)The meal was substandard, resembling cafeteria food rather than a banquet meal. The beef was served in an unappetizing watery sauce, and the rice had a soggy consistency.\r2)There was an inadequate amount of food. Servers began rationing portions after about half of the guests were served, and salad had run out before the last 25 guests were served.\r3)The dance floor that Jaqua?s rented to us was uneven, had multiple holes and cracks, and had protruding upturned metal edges. Due to such serious safety hazards, we removed the dance floor before the celebrations began.\r4)Although Bill Jaqua promised several times to return the $200 dance floor rental fee to us, we never received the refund. We learned that Jaqua?s has a history of not returning due refunds to customers.\r\rTo avoid the grief of poor-quality food and rental equipment, a possible monetary dispute, and overall unethical business practices, I strongly recommend that you do not hire Jaqua?s for a special event.
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