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My elderly parents live in Phoenix area and had them out to look at furnace. The person that came out was rude, pushy and tried to sell them something they did not need. They seem to prey on the ederly. Don't use these crooks.
Posted: 10/19/2012 • Link to this review
Thank you for your feedback. Please understand that our techs are not paid by commission at Jasper Air. They are thoroughly trained to diagnose any issues with a customer's HVAC unit to look for signs of damage or wear. When a problem is located, it should always be the tech's number one priority and responsibility to fix it to the customer's satisfaction. That being said, we are sorry you feel that our rep was pushy. Since we have no way to identify the file number at this time, we would highly appreciate if you could send us the name the service call made under to email@example.com and we will look into the issue further and follow up with you. Thank you!
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