I relocated to the ATL Metro area via Washington, DC. Most, if not all, of my prior experiences w/ insurance companies have been VERY negative...until NOW! Nina and Jeanne are great and actually care about your needs. It's nice to reach out w/ questions via e-mail or telephone, and they're always quick to help! I'm a lifetime client - Thanks ladies!
Posted: 12/21/2008 • Link to this review
Just made a switch from another major insurance company to State Farm based on the quality service from this office. Multiple homes, cars and other lines involved. Their advice and quotes were right on.
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review
I always receive the best service from everyone in the office. Whenever I had a claim, it was handled promptly and courteously. Any questions I have had are always answered to my satisfaction. I recommend Jeanne's agency to everyone I know. I have all my insurance there and also a car loan.
Posted: 8/19/2007 • Last edited: 1/02/2008 • Link to this review
The staff there is very knowledgable and able to answer any questions I have about my policies. I especially like the financial services that I am able to receive that helped me make decisions about retirement and long term care. I would recommend them highly to anyone!
Posted: 8/16/2007 • Last edited: 1/02/2008 • Link to this review
Always friendly and timely service from all team members. Jeanne is absolutely wonderful. She always is there for her customers no matter what! They have everything you need, EVEN A BANK!!! Great rates on auto financing too! What else could you ask for !!!
This company is the best insurance company that I have ever worked with. Customer service is the top priority with them and they do it the best I've ever seen. They have all my insurance business and I wouldn't have it any other way.
The customer service is the best I've ever received from an insurance agent and staff. They are accessible, proactive, and truly care about my family's needs of auto, home, and life insurance. I don't have to worry if we have enough coverage. They do it for me. They treat us like family. A very large thank you to Jeanne and her excellent staff.
AWESOME sums it up. They are the most helpful, giving & patience staff in the world. The are there to answer any questions or inquiries I have. They have helpful saving money tips and assist with getting my husband and I answers on any of our questions. We love the staff here at State Farm. Once again you guys are AWESOME!!!
Posted: 11/02/2005 • Last edited: 1/02/2008 • Link to this review
* 24-Hour Service Available