Frank was great from start to finish. He took the time to explain the process and was super quick at answering questions and meeting up with us. He was honest and wasn't focused on closing the deal but rather assisting us in finding a home. I rarely write reviews but he deserved it and much more. The Caldwell's.
Posted: 11/30/2012 • Link to this review
As first time homebuyers, Frank was very helpful and attentive to our needs. He is very knowledgeable and dependable. From start to finish, Frank did a great job of explaining things and keeping us informed. He will go above and beyond to help meet his clients needs. While searching for our home, he even drove across town late in the evening so we could put an offer on a house that we really liked. Also, he got the seller to purchase us a home warranty on a short sale that has saved us money already in our first month. We're very happy that we got to work with Frank and would highly recommend him.
Posted: 8/01/2012 • Link to this review
My wife and I are in the process of moving from MI to GA. This usually complicates many issues involved in searching for and transacting the purchase of a home. Frank Derby undertook extraordinary efforts to assist us and he made it look and seem easy. Frank quickly understood what our "wants" were and did not waste our time on houses outside of those. His deep background in all matters related to the broad experience of purchasing a house eased all of our concerns and resulted in a successful on time closing. I would strongly recommend Frank and the Walker-Derby Team to my own family and friends.
Posted: 6/13/2012 • Link to this review
Frank made buying our first home very easy. His knowledge of the current market, his business associates, and the system he has in place makes it for an easy decision-making process. During our time with Frank, he was extremely busy; however he gave us plenty of time to discuss our plans, vent our frustrations, and seemingly understood how we felt. We appreciate all his work, and could not have done it without him and Max. Thank you to both of you!
Posted: 6/04/2012 • Link to this review
From start to finish, Frank was very patient and supportive. Buying a home can be a scary, intimidating process but Frank's knowledge and professionalism made the whole thing easy and comfortable. Even after he helped me find the perfect home for me and my kids I know that I can still call on him if I have any concerns about the house. The best!!
Posted: 5/30/2012 • Link to this review
My wife and I were 1st time home buyers and a bit intimidated by the process. The Walker-Derby team really went above and beyond for us. Not only did we spend next to nothing out of pocket, we also found a great home we are proud to own. The entire process was painless, fast, and the loan specialist recommended to us secured an interest rate lower than I ever thought possible. It was clear from start to finish that our issues and requirements actually mattered - we never felt like we were "just a sale". I would recommend the Walker-Derby team to anyone without hesitation. D.A. - S.A.
Posted: 5/09/2012 • Link to this review
When my husband and I first started house hunting, it was impossible to find an agent that took any real interest. Then we met Frank. He promised me he would find us our perfect house. After a couple months, and countless houses, we found it. Frank was at home with the flu when I called. We told him we would wait until he felt better, but he refused. He didn't want us to miss out. We loved the house and Frank had a contract written up and submitted to the seller, with a midnight deadline. Our offer was accepted! At closing we found out that the seller received a better offer the next day. If it wasn't for Frank's wonderful work ethic, we would have missed out. Frank has continued to stay in contact with us over the past month. Last week, I mentioned that our AC wasn't working properly and I was getting the run-around from the Home Warranty Co, as well as the contractor. It had been over two weeks with 80+ degree temps. Upon hearing this, Frank made some calls and our AC was working perfectly by 2:30pm the same day! Frank Derby is a man that gets things done! He is, by far, the best in the buisness!!
Posted: 4/06/2012 • Link to this review
Frank Derby is without a doubt a true professional. My wife and I couldn't have asked for a better agent to help us with purchasing our new home. He was available 24/7, and since we were new home buyers, it was well received.
Posted: 3/07/2012 • Link to this review
My husband and I worked with Frank to purchase a house. We were home shopping from another state and had the challenge of trying to find a move-in ready home quickly... but we weren't sure exactly when we would have to move. Frank stayed in touch with us for months, helping us find appropriate homes within our budget so we could maximize our trip to view the homes. When we found a winner, Frank was with us through every step of the process. He's exceptional at explaining where you're at and what the next step is so you always feel fully cognizant of the home buying process. He is responsive and very available, and he keeps lines of communication open, which takes a lot of stress out of the process. Frank also has an exceptional array of local contacts; you can't go wrong working with him or anyone he recommends. In addition, Frank was just a pleasure to work with. Should we look for another home in the area in a few years, we will unquestionably work with him again. We cannot recommend him highly enough!
Posted: 1/20/2012 • Link to this review
Frank helped me to buy my first home. He made it the best & easiest process in the world. Frank is very knowledgeable about the market & the home buying process. I couldn't have asked for more. He was available at all hours of the day and very patient with my indecisive self. Use Frank Derby - you will not be disappointed!
Posted: 12/05/2011 • Last edited: 12/06/2011 • Link to this review
To say we were having bad luck with finding a good Realtor, would be an understatement. Then we found Frank Derby we were pleasantly surprised at how up to speed on everything he was, it was a refreshing change for us. Frank is really easy to work with and very good at getting back to you, through calling, e-mailing and texting. When it comes down to that moment when you find the house you want Frank makes it happen for you! He is aggressive and knows the game very well! Frank also has great contacts! We Highly recommend Frank Derby!
Posted: 10/12/2011 • Link to this review
Frank is amazing! I was a first time home buyer, and Frank's patience with me was endless. He was extremely knowledgeable and responsive. Most importantly, he listened to what I wanted and found me a home that exceeded my expectations. I highly recommend Frank to anyone looking to buy a home!
Posted: 9/07/2011 • Link to this review
My wife Diana and I had a great experience working with Frank. He was always professional, timely, and very helpful every step of the way when buying our last house. Frank showed us many properties in Cherokee & Cobb counties over a several month period until we found our new home. We found his services and knowledge of the real estate market invaluable. Thanks to Frank's help and hard work we had a great experience! Dale & Diana
Posted: 3/15/2011 • Link to this review
Working with Frank was amazing. Being a first time buyer, everything was a little scary, but Frank quickly made us feel comfortable with the whole process. He answered all of our questions and always let us know what our next step was. Everybody he has working with him, from the mortgage guy to the home inspector, are incredible. We didn't have to worry about a thing! And he had us in a house we LOVE in about a month! I'm so glad I picked up the phone and made that initial call.
Posted: 3/02/2011 • Link to this review
We had no clue about buying a home as we were the first home buyer, but Frank helped us go through the entire process, and he was always there when we had questions. He made everything so easy for us, and he was very reliable and helpful. Thank you so much!!!
Posted: 2/27/2011 • Link to this review