• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Jiffy Lube

(865) 693-3014 jiffylube.com

1002 N Cedar Bluff RdKnoxville, TN 37923 map »

Save to my favorites »

Business overview

Reviews

View More »

No Customer Service Skills, 5/30/2012

I had my car serviced at the Cedar Bluff location, fluid level top off. I broke down that night on the way home. Coincidence, I think NO. Refuse to acknowledge their part or accept responisbility... for the flaw in service. Very disappointed in the lack of customer service. I will not return as a customer and would warn anyone to stay away. The customer service is very lacking and the 800 # to report problems was even worse to deal with. The person I got was rude and talked over the top of anything I tried to say. Again very disappointed and out $400.00 for having my car serviced here. Lesson learned. Never return!

VIEW MORE »VIEW LESS »

Very quick! "JIFFY", 8/18/2008

Very nice and willing to let me leave my vehicle in their parking lot and call me when they were finished. Will use every time I need an oil change.

Displaying 1-2 of 2

Reviews

asmiddy

Reviews: 1

No Customer Service Skills

I had my car serviced at the Cedar Bluff location, fluid level top off. I broke down that night on the way home. Coincidence, I think NO. Refuse to acknowledge their part or accept responisbility for the flaw in service. Very disappointed in the lack of customer service. I will not return as a customer and would warn anyone to stay away. The customer service is very lacking and the 800 # to report problems was even worse to deal with. The person I got was rude and talked over the top of anything I tried to say. Again very disappointed and out $400.00 for having my car serviced here. Lesson learned. Never return!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

kmh3131

Reviews: 25

Very quick! "JIFFY"

Very nice and willing to let me leave my vehicle in their parking lot and call me when they were finished. Will use every time I need an oil change.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO