I brought my car in for a normal oil change, i had just had a tune up and everything was in perfect condition. They tried to change my oil and then told me they couldnt serice my car because the previous oil change had strip the cap and I should go back to whomever performed the last oil change because it was their fault. When i drove away my oil was running out of my car. I drove right accross the street to PEP Boys where they told me that they see this a lot with Jiffy Lube and that they had stripped the cap but wouldnt admit it. The repair from the Jiffy Lube mistake cost me almost $700.00! And the manager (Poncho) at Jiffy Lube verbally admitted to me that they had done it, but said I had no proof therefore it wasnt their problem. DO NOT GO HERE, unless you like throwing away $$$!!
Posted: 6/23/2008 • Link to this review
Was misinformed (by owner) on recommended oil...upselling was nasty and prices were a rip-off...was a quart low on oil after leaving facility. Overall, a horrible experience. Avoid at all cost.
Posted: 5/30/2008 • Link to this review
I took my car to Jiffy Lube. I've never had a problem with my car. they changed my oil and less than a week later, it was leaking. I took it to the dealership and they said whoever changed the oil last forgot to replace the washer and plug. Jiffy lube reimbursed me for the service at the dealership, but I'll never go there again.
Posted: 10/22/2007 • Last edited: 1/02/2008 • Link to this review