Jim Ellis Hyundai of Atlanta

Great Experience!! Professional staff , no pressure , overall great time . I will buy ALL my cars from here

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We purchased a 2011 Santa Fe from Jim Ellis Hyundai and worked with Arcie Ashley. We actually enjoyed doing business with a car dealership! We found the experience to be a refreshing change from automobile purchases we’ve made in the past. The dealership was remarkably well organized, clean and customer-focused. The pricing provided was very competitive and we received no pressure follow-up to my initial inquiry. They successfully located the vehicle we were looking for and had it brought in for us, honored their "drive out" pricing, and made the entire experience hassle-free. We treated with respect. Arcie gave us a tour of their facility and introduced to some of the Service Department staff while we were there. She provided us with an excellent orientation of the features of our Santa Fe and was very thorough and informative. She went out of her way to ensure we were comfortable with the various features of the vehicle before we ever left the parking lot. Throughout the entire process Arcie represented Jim Ellis Hyundai with the utmost courtesy and professionalism. You can rest assured that we will recommend Jim Ellis Hyundai to our friends, family and co-workers when asked about our purchase experience. Arcie stated that her goal was to exceed our expectations. As far as my wife and I are concerned, that goal was met!

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Buying a car at Jim Ellis Hyundai was a great experience. The staff was not only courteous and helpful but made me feel like family. I love my new Santa Fe and I will never buy a car anywhere else!

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Hau-B. CAO in sales has been awesome along with the rest of the staff. It is not often when a salesperson remembers you by first name weeks after you had been in browsing. The service reps are friendly and down to earth (unlike bmw) and know better than to treat you like they are doing you a favor. So far I am happy and that says a lot from a guy who makes his living in the customer service industry! I give them 5 stars out of the gate!

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"I visited the Dealership in Duluth that Monday. I had found what I thought was my car! The guy was moving so slow that I had to leave but I told him I was coming back for that Sante Fe! I came back the next day and it was sold! They tried to push me into another vehicle and weren't very friendly about it. I was quite mad. So on Wednesday I decided to call around. I got Virginia on the phone and she invited me down! Your place is a little tight on the outside, but once I got inside it was better. The way it is set up felt more private. Felt more intimate. Virginia was busy so her husband worked with me but they did a MUCH better job on the customer service thing! I own 2 small businesses, I look for that when deciding where I want to spend $20,000. So they did a good job, so they got my money!--Alison Woodbury"

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