This is PaulaMoore's TrustRating, which is based on both the number of reviews PaulaMoore has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful PaulaMoore has been to the Kudzu community.
Posted on
9/23/2011
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Great Customer Satisfaction
I've dealt with many car dealerships in my lifetime of buying cars, but I have never been as satisfied with the over all dealership experience as I have with Jim Ellis VW. I bought my first VW Jetta in Oct 2005 from Terry Fryer. When I bought the new 2012 Passat, Sept 17, 2011, I had 292,000 miles on the Jetta. What a GREAT Car!. From the service dept to the parts dept to the sales reps, I have had nothing but GREAT service from all of them. They have treated me with respect and given me nothing but good customer satisfaction every time I walk in the door. My 2012 TDI/SEL Passat is the most luxurious, well equipped car I have ever owned and has given me nothing but pleasure to drive, in the short time I've owned it. I hope it will continue to be as good to me as the Jetta was. Good customer satisfaction, there's nothing like it and Jim Ellis VW has it to offer. If I had to buy a car tomorrow, I would buy it from Terry Fryer at Jim Ellis VW. Thanks Terry!" --Paula J Moore
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