Avoid this drycleaner if you can. I have had good luck in the past with drycleaners (and have tried a lot) but I had the worst experience ever with this one. First, they are overpriced ($2.25 to simply clean a single dress shirt). Yet, I was in a hurry and had 20 shirts done. Second, they do a poor job of cleaning. Everyone came back terribly wrinkled. One shirt even had a button and the fabric torn off (with a dime size hole in the shirt at the collar). Finally and most importantly, the customer service was terrible. The owner was rude, impatient, and inflexible with me. She tried to make me feel guilty for asking her to re-iron the severely wrinkled shirts. She first denied that she had damaged the shirt and, when I pointed out that her machine had done it, she was only willing to pay $10 for it since I could not produce a receipt. Worse of all, she was very unfriendly and just plain rude. I tried to be reasonable (not looking for perfection) but found the whole experience miserable. I would look elsewhere if you are looking for a good and trustworthy drycleaner.
Posted: 5/16/2013 • Link to this review