I had been receiving services as Jones Bridge Dental Care for years and was very impressed. I bragged about it to my fiancÚ and his 17 year old son and convinced them to travel from Lawrenceville to the office for their annual cleaning. Although he had given the staff his insurance information beforehand and spent the 30 minutes in the pre-treatment meeting, they came into his room during the cleaning to tell him that his service would not be covered to the extent they had already quoted. Also, they asked to add services to his son's cleaning as they were performing both, not saying how much they would cost. When both were finished, he was hit with a several hundred dollar charge for a regular cleaning for both of them and the added services for his son. When he tried to contact them, they did not call back. They called me back, but never attempted to call him. I was embarrassed and very disappointed in the practice and how they handled this situation. I will never go back and do not recommend them to anyone now.
Posted: 7/25/2014 • Link to this review
I've had a host of dental procedures since age 11 and was always anxious about pain and discomfort at the dentist. Dr.Leo and staff made me confident and my crown was put in pain free. They have a great dental practice and I actually look forward to going there..working on my smile next!
Posted: 7/08/2014 • Link to this review
I have my entire family, and extended family referred to this office. I also have all my friends and neighbors now going. I can not say enough good things about this entire office, from the time you walk in the door till the time you leave. You are greeted, and given refreshments. You can have parrafin wax treatment for your hands while you are having your dental cleaning and Katrina is great with the chair massage! Dr.Leo is always trying to stay ahead of the industry. The office is gorgeous, the entire staff is very professional & sweet. The only thing I can say about Jones Bridge Dental is that Jones Bridge Dental is the best teen in Atlanta! Congrants to all Dr. Leo's staff, I will strongly recommend Jones Bridge Dental to everyone!
Posted: 4/01/2014 • Link to this review
1st class dental office! The staff makes you feel like a royalty that you forget that you are at a dental office. Dr. Leo's work is impeccable and he is very gentle as well. I am very happy with their services and glad I found them!
Posted: 3/14/2014 • Link to this review
Lovely office and exceptional team. Took my son in for a dental check up and the procedure went so smooth he now loves the dentist! I would recommend Jones Bridge Dental Care to absolutely everybody young and old. Great experience overall!
Posted: 3/13/2014 • Link to this review
I have been a patient at Jones Bridge dental for 3 years now and I love this place. There is not a lot of people that would say the same about their dentist. The doctors and the staff is very caring and knowledgeable. They listen to you and try to help you the best way that they can. Out of all the dentist that I have been to they have the latest equipment and the best chair massages.
Posted: 3/11/2014 • Link to this review
This place is a money making machine. They try to scare you into procedures that you don't need or that your insurance company will not pay for just so they can make more money. They are very pushy when you say no. Make sure you know what your insurance does and does not cover. I would also question any positive review that has been written. They provide everyone with a fancy marketing packet of information with a flyer to get a $25 credit (up to $50) if you post a review on one of several sites. They are deceiving the public because no one is going to write a bad review and submit it to them to get their credits.
Posted: 3/07/2014 • Link to this review
After 42 years with the same dentist, at his retirement, I didn't know where to go. Glad I saw the ad for Jones Bridge Dental. I went in for a cleaning (always a good place to start!) & was met with courtesy and professionalism. Brina cleaned my teeth in an unhurried and conscientious manner, and Dr. Nasseh was not pushy at all regarding some old silver fillings that are breaking down and will need replacing before too long. The office is spotless! I hope all my visits are as relaxed and comfortable as my initial visit. Very impressed with overall operation!
Posted: 2/11/2014 • Link to this review
I went here for the first time today for a cleaning along with my two young kids. Everything was fine with the dental assistant at first, until she went to ask the dentist about something. When she came back she told me that I could not get a cleaning with my kids there. One was in a stroller playing nicely, and the other was coloring nicely in a chair. When I asked why not, she said that it was Georgia state law (no such law exists), and that the children would be "unsupervised" while I was having my cleaning. Why would they be unsupervised while sitting in the corner of the room? I walked out immediately. I will not spend money at a place that is so unwilling to work with a mom and two well-behaved kids. And furthermore, why did this poor dental assistant have to tell me the news? The dentist should have the nerve to come tell me himself if he doesn't like kids. So it's a bad place to work in addition to a bad place to be a patient. Fail, fail.
Posted: 12/11/2012 • Last edited: 3/11/2014 • Link to this review
I have been very please with JBDC in the past. However, I have recently received less than acceptable customer service and treated with the utmost disrespect. I will not be returning to this facility, under any circmunstances.
Posted: 6/16/2011 • Last edited: 12/20/2013 • Link to this review
I have been their patient for some time now. And when I am done with all the cleaning they have shown a picture of my tooth from 2008 which has a cavity in it and they want me to take an appointment to get that filled in 2010. Once I am done with that they told me that I need deep cleaning, so it is something or other every time...It never ends
Posted: 6/13/2011 • Last edited: 12/20/2013 • Link to this review
I was very pleased with my visit to jones bridge dental. I am horrified at the thought of going to the dentist but everyone made me comfortable and made me feel at home. I would recommend jones bridge to anyone including my own friends and family.
Wonderful staff. I can't say enough about the customer service. I really felt like they cared about my fears and addressed each and every one beyond expectations. I was sedated and had most of my treatment done in one day. It was great and best of all I didn't remember a thing!