Dont go anywhere near this dentist ! If I had not personally experienced the following situations, I would not believe they could occur. .. for the first couple of years, everything SEEMED to be fine. Then, total ineptitude, unprofessionalism, rudeness, chaos, confusion & DANGER ( they came within seconds of trying to drill on 3 of my daughters teeth, though she had NO CAVITIES). "Dr." Jones walks around in sweat pants & t-shirts, laughing & talking with her staff about anything but dentistry & patients. She allows her kids & the kids of staff to roam about the waiting room, office & even the dental chairs. high turnover of staff, hygenists & "dentists". Every new dentist seems to be young, clueless, rude & from other countries. On one visit, she would recommend braces, on the next she would not recommend them??? Billing & front office chaos was the least of our concerns. I'm sure if the ADA was aware of what was going on within this practice, they would shut it down. When we finally had enough & blew up(grabbing our kids out of the dentists chairs), we got numerous calls from the front office begging us to at least let Dr. Jones call us so she could beg us to stay w/ her practice. Unbelievable!!!! STAY AWAY!!
Posted: 8/31/2011 • Link to this review
My Kid had a bad experience there, when we called the afte hours line no call back..Had to call another dentist in the practice. She was not surprise with what Happen to us.Research b4 ugo..My kid is scared of dentist now....
Posted: 6/01/2008 • Link to this review
"Dentistry for Children with a Mothering Tough" What a crock! I took my 2 year old son here for an evaluation. It took them 45 mins to call us back, the nurse was nice, the doctor was NOT! She didn't say hello or introduce herself at all. The only time she spoke to me was to snap rudely for me to hold my sons hands and only spoke to my son to yell at him to hold still, while she roughly pryed his mouth open, making him cry and scaring him. I will NEVER return to this practice, and will tell anyone with children not to go either. Completely unacceptable!
Posted: 1/14/2008 • Link to this review
While Dr. Jones and her hygenists are great with children, the office staff in both the Duluth and Suwanee offices are incompetent and rude, and they don't seem to work together at all. For example, dental claims get misfiled or not at all and the patient gets deliquency letters.
Posted: 9/07/2006 • Last edited: 1/02/2008 • Link to this review
Dr. Jones & her staff have pediatric dentistry down pat. Both of our kids have had great experiences from their very first visit. They have such a knack for calming the children and letting them know everything will be just fine.
Posted: 5/05/2005 • Last edited: 1/02/2008 • Link to this review