I don't care the receptionist bad attitudes in this office. The doctors are amazing! Will got out their way to send your child to specialist. Go to Modonough office!
Posted: 1/25/2013 • Link to this review
Customer service at front desk suck. Only one girl sucks. Her phone manners are awful and she gives out wrong information. The wait time in this office is super long. My last visit was for a shot. 1 flu shot took over 2 hours. The doctors are always rushing when they come in. If you spend 2-3 hours waiting they shouldnt be in a rush. Its been a bad experience for last 3 yrs and I have finally gave it up. This office is not good. Please find somewhere else.
Posted: 2/07/2012 • Link to this review
Takes Tricare insurance; Board Certified Doctors, but head nurse couldn't state where the doctors went to medical school. You'll have to ask the doctors yourself. Bathrooms frequently missing soap (! they need to install wall mount dispensers!), and the front desk staff often begrudge giving info about long waits on busy days; try to avoid answering any questions. The doctors and nurses medically are quite experienced and competent, using Eggleston Hospital, the best for children if that is necessary. Waiting room is bare-bones, sometimes not enough seating on busy days, and the garbage can in front is ALWAYS overflowing. I have 4 kids.
Posted: 2/20/2010 • Link to this review
The doctors are efficient and plesant but the front office staff really stinks. My children have been a paitent with this group from day of birth, but now I will have to remove them due to the crummy customer service you receive upon entering the front door.
Posted: 10/16/2007 • Last edited: 1/02/2008 • Link to this review