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Junction Bicycle

(480) 985-1333

6134 E Main StMesa, AZ 85205   map »

Business overview

Services

  • General Repairs & Service

Reviews

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Worst Customer Service, 1/08/2007

Sold bike we have reserved the previous day: Went to Junction for Giant bikes as we were looking for 2 new mountain bikes. No discounts offered for buying 2 bikes, only offered a free Slime. As we... were looking for 2 bikes of the same size, we were told they had one at the other store, so we paid for one and asked if we needed to pay for the one to be brought over from their other store the next day, and we were told NO, they would hold it for our pick-up in the morning. We left the one bike we did purchase and when we went to pick up the two bikes in the morning, found they sold the one to someone else!!! It was 2 bikes or none for us and a refund was requested for the purchased bike - it became a major problem! We ended up at Arizona Bike Source and purchased 2 GIANTS at $50 less for each.

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Reviews

jlc1234

Reviews: 1

Worst Customer Service

Sold bike we have reserved the previous day: Went to Junction for Giant bikes as we were looking for 2 new mountain bikes. No discounts offered for buying 2 bikes, only offered a free Slime. As we were looking for 2 bikes of the same size, we were told they had one at the other store, so we paid for one and asked if we needed to pay for the one to be brought over from their other store the next day, and we were told NO, they would hold it for our pick-up in the morning. We left the one bike we did purchase and when we went to pick up the two bikes in the morning, found they sold the one to someone else!!! It was 2 bikes or none for us and a refund was requested for the purchased bike - it became a major problem! We ended up at Arizona Bike Source and purchased 2 GIANTS at $50 less for each.

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