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Just Brakes

(770) 499-2316 justbrakes.com »

2510 Cobb Pkwy NWKennesaw, GA 30152   map »

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Reviews

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Bait and Switch UNPROFESSIONAL, 7/18/2013

They will "BAIT" you in with low brake pad price, and "SWITCH" to COMPLETELY unnecessary repairs! Total scam! No wonder the Just Brakes on Sandy Plains Rd. went out of business! Just Brakes did NOT... HONOR their LIFETIME WARRANTY on brake pads. We had two estimates (AAA and Jack's Tire) and neither of these reputable companies estimated that calipers were needed. Yet, Just Brakes said ALL FOUR CALIPERS needed repairs! The Just Brakes sales clerk (Cory) had no shame presenting a repair estimate of $900! And, the sales clerk was rude, hostile, and aggressive to my daughter and I! If you ARE a WOMAN, I strongly suggest steering clear of this business. As we were leaving Just Brakes, a mechanic approached us and said if we had just “one caliper” replaced, they would honor the warranty. VERY creepy!

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To slow, 7/14/2013

Went their this week to get my brakes service for the so called $99 deal. The manager said that my car will be in the next row of cars getting service after being there for a hour. I see the manager... thinking my car was next nope takes a existing customer. Mind I'm a new customer for the first time, overall poor service and expect to be their for at least 3 hours waiting for your car to get service. JUST BRAKES

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Displaying 1-7 of 7

Reviews

StayingInformedIsGood

Reviews: 4

Bait and Switch UNPROFESSIONAL

They will "BAIT" you in with low brake pad price, and "SWITCH" to COMPLETELY unnecessary repairs! Total scam! No wonder the Just Brakes on Sandy Plains Rd. went out of business! Just Brakes did NOT HONOR their LIFETIME WARRANTY on brake pads. We had two estimates (AAA and Jack's Tire) and neither of these reputable companies estimated that calipers were needed. Yet, Just Brakes said ALL FOUR CALIPERS needed repairs! The Just Brakes sales clerk (Cory) had no shame presenting a repair estimate of $900! And, the sales clerk was rude, hostile, and aggressive to my daughter and I! If you ARE a WOMAN, I strongly suggest steering clear of this business. As we were leaving Just Brakes, a mechanic approached us and said if we had just “one caliper” replaced, they would honor the warranty. VERY creepy!

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Mcflyguy

Reviews: 1

To slow

Went their this week to get my brakes service for the so called $99 deal. The manager said that my car will be in the next row of cars getting service after being there for a hour. I see the manager thinking my car was next nope takes a existing customer. Mind I'm a new customer for the first time, overall poor service and expect to be their for at least 3 hours waiting for your car to get service. JUST BRAKES

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Horselover01

Reviews: 8

Ripoff Experts

Car needed brakes and they convinced us it needed calipers all around. Later we found out this is a common scam for Just Brakes. Do not use them.

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AcworthBK

Reviews: 5

They Took Me!

What an absolute rip off joint! My brakes were squeaking, so I went in because of their ads. By the time I got out of there, it cost me $750!!! They told me the pads were worn because ALL 4 of my calipers were bad. At first they would have to replace them all, then they claimed they had never said 'replace' - they had actually already (one hour after I stupidly left my car with them!) "rebuilt" the calipers. I actually needed new shoes on all 4 brakes and that is all! It is my fault for falling for their pitch, but don't ever take your car to these idiots!!

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amatog2

Reviews: 3

Total Rip-Off

Don't even think about taking your car to these clowns. My brakes were squeaking, so I decided to go have them checked at Just Brakes. They didn't even look at the car and told me they would do a four wheel friction reline. I told them that I wanted them to check the brakes first. They drove me home and then soon called to tell me there was all sorts of stuff wrong with my brakes and it would cost over $500 to fix it all. I didn't believe them, so I picked up the car (they would not come to get me). I took the car to my mechanic the next day and all the brakes needed was a cleaning. There was nothing wrong! Total charge was $30. Just Brakes are just crooks.

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ITILII

Reviews: 6

Don't go here!

We noticed our front brakes were not working as well and took our vehicle into Just Brakes to have the front brake pads replaced. They mentioned it was only $11 more to have all four brake pads replaced so we agreed and left our vehicle. A couple of hours later we drove by and noticed our vehicle was still sitting where we parked it. About 5 minutes later after we passed we received a call on our cell phone that they had taken apart the vehicle and the back brake seals were blown, leaking brake fluid all over the inside of the brakes-and they would have to bleed the brake system and replace the rear brakes-costing about $300 more than we were originally quoted. Also they said we had two stripped lugnuts they would have to replace. We knew something was not right as we had not had any problems with the rear brakes, and told them we would pick the vehicle up instead. The warned us that it would be unsafe to drive and we really needed to get it fixed. Even so we decided to pick up the vehicle. They said they would have to put it back together and we drove back by minutes later seeing the vehicle still sitting in the parking lot near where it had been parked before. We took it to a high Kudzu rated mechanic the next day and he confirmed our thoughts that only the front brake pads needed to be replaced and nothing was wrong with the back brakes or seals and Just Brakes had messed up the lugnuts. They are crooks and we will be reporting them to the BBB

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packman

Reviews: 1

Not the value their ads lead you to believe.

I responded to their $99 complete brake service ads. Once there they disassembled all four brakes into lots of little pieces and proceeded to tell me it would cost well over $500 to fix them properly. They got you at that point. Seeing everything in pieces on the shop floor I bit and agreed to the repairs. I'm not suggesting the brakes didn't need some repair I just feel their ads misled me to believe that they are less expensive when I could have went anywhere and spent $500+. Not at all the value I thought they would be.

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