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Just Brakes

(404) 367-0101 justbrakes.com

1678 Howell Mill Road NWAtlanta, GA 30318 map »

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Thieves - never send your wife to this place, 5/09/2011

These guys are thieves! I come in with brakes squeaking - need new pads. They show me dirt on calipers - say I need new ones for $750! I say no - they are hateful from then on. I go to the... parking lot - One Lady is out there crying - she agreed to a brake repair for $800 and her husband is furious! A year later, my calipers are still fine. Buyer beware!

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I dont know much but....., 3/17/2009

Why does a front end brake job on a mazda 626 cost $1200? I think I got taken. Just because I am a woman I think car parts are more expensive.. Little do they know my husband is an attourney lol.. We... priced the most expensive parts at 3 different stores and they were all under $300 for rotors brand new calipers and pads.. why is labor $900 and done in 2 hours, really wish I could get paid like that..

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Displaying 1-14 of 14

Reviews

bartine

Reviews: 1

Thieves - never send your wife to this place

These guys are thieves! I come in with brakes squeaking - need new pads. They show me dirt on calipers - say I need new ones for $750! I say no - they are hateful from then on. I go to the parking lot - One Lady is out there crying - she agreed to a brake repair for $800 and her husband is furious! A year later, my calipers are still fine. Buyer beware!

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Shellapplebee

Reviews: 1

I dont know much but.....

Why does a front end brake job on a mazda 626 cost $1200? I think I got taken. Just because I am a woman I think car parts are more expensive.. Little do they know my husband is an attourney lol.. We priced the most expensive parts at 3 different stores and they were all under $300 for rotors brand new calipers and pads.. why is labor $900 and done in 2 hours, really wish I could get paid like that..

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daveband

Reviews: 1

A Word to the Wise is Sufficient

I have never met so many inept employees in my life. I had a brake job done in October 2007 for worn pads and new squeaking noises. I took my care to JUST BRAKES and had the pads and rotors replaced. Despite the $450 brake job, the brakes kept squeaking. I had to take my care back to JUST BRAKES 4 times after the initial repair. It was ridiculous! The last time was January 2008. The squeaking is back, and I just paid a visit to JUST BRAKES. They claim it is no longer under warranty any more. It is NOT worth the trouble to deal with such incompetent technicians who cannot provide mediocre customer service. You could not pay me to take my car back to JUST BRAKES. They are complete idiots. I don't have enough time to deal with them. By the way, when I had to had my car looked at 4-5 times, I spoke to corporate. The corporate folks are crooks. They are as dirty as the technicians are incompetent. The bottom line is . . . JUST BRAKES DOESN'T CARE ABOUT YOU OR YOUR CAR!!! They just want your money. BEWARE! It is better to take your car elsewhere and pay more. At least the job will be done right, and you can extend your life by hours by not having to deal with these fools!

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consumer38

Reviews: 2

Got $600 To Spend? They are the place for you.

Took my brake system apart & said $600 to make system safe.6 mnths later brakes grinding and they claimed it was not under warranty. They claimed it would be another $400 to fix the system. I took my car to a real mechanic and I only needed new brake pads. Unprofessional, uncaring staff.

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ATL_GT

Reviews: 1

Waste of time

These guys just refuse to give a written estimate. The man that gave the estimate did it in his head and wouldn't itemize it. I waited with 2 other customers and we all got the same story and same quote. They took their time putting my car back together after I said no thanks. I do not recommend this place.

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BeardedDragon

Reviews: 259

howell mill brake store

The repairs went all right and we never had a problem after that. It was a $350 job and it only took them about two and a half hours. It seems a little bit pricey. But we are fine with that since the repair was apparently reliable.

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lf12002

Reviews: 1

Tramatic experience

This place is a rip off. I went for the $99 special and ended up with a over $300 bill. According to them I needed additional work and was set up with an apointment for another day. All I wanted was a simple brake pad change. Never again

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dcipriani

Reviews: 14

BEWARE!!!! PLACE IS A JOKE. Sr. Mgt Doesn't Care.

1st off I have worked on brakes before so I understand how its done. Problem is I dont always have time to do anymore more cost effective to have them done. These guys lost the metric bolt that held the caliper in place. They replaced it with a standard coarse thread and it wouldn't fit. There fix was to add about 10 washers to fill the gap... WHAT A F.... JOKE. I actually drove it like this for two days until I heard a clicking sound everytime I applied the brakes. They don't know what they are doing... Seriously. I even called the manager, he pretty much shrugged his shoulders at it.

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Atlantis

Reviews: 1

Totally Ripping

There were hissing soung comming from the dash inside the cabin. They said you got to bleed the brake system, I agree. After a while they came up with to replace power brake booster. Obviously I aksed for total cost of that repair. It was $850 ($650 parts -rebuild one + $200 labor). Rebuild booster costs $250 max. I asked for written estimate and person refuse it. I would only say NICE TRY RIPPING OFF!!! and Try to avoid them.

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mhawks

Reviews: 1

Bad Brake Svc.

Their sales/mechanics are paid on commission for what they sell you, so they're always trying to add on unnecessary products and services to get paid more money.

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jadamt

Reviews: 13

Should be shut down for unethical practices

Never take your car here! I was also over charged when I repeatedly asked for a simple brake change they proceeded to take apart my car and virtually extorted me for hundreds of dollars in order to put it back together. This place should be shut down by the Better Business Bureau.

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compboss17

Reviews: 9

Expensive and try to oversell you

I went to Just Brakes because my brakes were starting to squeak. I had been told by other people that a standard brake pad change would fix the problem. When I got there the price of fixing my car went from 99 dollars to over 400. I went to several other places who told me that I didn't need all that extra stuff. Very disappointing.

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melandthecity

Reviews: 1

Just Aches

Went in for their $99 special, came out with a bill for over $700 and my car is in worse shape then when it went in. Do not take you car here.

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RUTHIE

Reviews: 7

BOO HISS

THEY OVERCHARGED ME AND DIDNT DO THE WORK CORRECTLY.

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