I relocated to GA and picked her off the internet without doing much research. We met the day after a I called for an appointment. I told her I had been taking lamictal for seven years to control seizures, but during the course of our conversation she became convinced I wasn't epileptic at all. She recommended I get off the meds. I guess I'm guilty of wanting to hear good news...car accident happened just two weeks later. Perhaps we should have done some tests???
Posted: 7/31/2013 • Link to this review
Make sure you do your homework and verify your own benefits before going to this office. Don't trust the office staff. I was told I was in network and they accepted my insurance until I received my statement in the mail. I am very unhappy and gained nothing from this office visit.
Posted: 8/18/2012 • Link to this review
Thank you Dr. Klontz. My 24 year old daughter was having headaches that were unexplainable. No other doctor could give direct answers. After spending over 1.5 hours with us she not only knew EXACTLY what the problem was, but she systematically used a diagram of the brain to show exactly how my daughter was being affected by her ailment. Then, marvels of ALL!! She had a solution. She also explained my daughter's gastroparesis. Her GI doc could say what she had but couldn't say WHY! This doctor IS like HOUSE. Her office may not look like, or run like your typical medical mill, and that's A-OK with me! We have answers AND a treatment plan all in ONE visit. She also showed me how to give my daughter the necessary shots when she's in so much pain to help us keep from having to go to the ER anymore. I love this doctor... can't say enough about her.
Posted: 10/27/2011 • Link to this review
While she was friendly and seemingly helpful during our office visit, since then (it's been two months) she has refused to communicate with either myself or my primary care physician who referred me to her for a consultation. I have called and visited in person, and she refuses to share her results with either myself or my doctor, and in fact my physical file is completely empty. It's like the visit never happened. I am now forced to see another neurologist for exactly the same thing, which will cost me both another doctor's fee as well as un-paid time off work. I have spoken to all of her receptionists and office manager, and they all act as though this is nothing to be surprised about, and they completely understand why I am calling my insurance to cancel her visit fee, as well as calling my credit card company to dispute the charges. I was very clear when making the appointment and during the consultation the reason for visiting and if she is unwilling or incapable of giving a second opinion, that should have been stated early on, saving us all time and money. There is now a sign in her office stating that she will not communicate with clients over the phone, and in truth after two months of visits and phone calls its true I've never seen her again nor had a return call from either her or her staff, nor has my doctor, who has personally called and faxed many times in an attempt to discuss my case with her.
Posted: 6/08/2011 • Link to this review
I went to Dr. klotz she was very unprofessional. She sent me to get an m.r.i and blood work.I went back to her office she still didn't know anything, she wanted me to experiment with my body buy sending me for a spinal tap.And made sarcastic jokes about my illness.She also gave me sample migraine meds. that made me sick to my stomache ....
Posted: 11/28/2010 • Link to this review
She is House! I had been having seizures, on and off sickness, years of absences, inability to get out of bed and function. 25 years of going to doctors and treating the symptoms. It was not unusual to have bronchitis 5 times a year and 7 viral infections. I am 25 years old and wear a size 2. In the multitude of doctors I had seen, no one, not one figured it out. UNTIL, I walked in to see Dr. Klotz. On this particular occasion I was griping about coffee and how much I needed it. She was puzzled about my unnatural love for the bean and suggested a sleep lab. Turns out the bean was my bodies way of compensating for the extreme exhaustion I had endured over the years. The test results revealed I had severe sleep apnea. The illnesses, seizures and lethargy ended. I have a life.
Posted: 10/29/2010 • Last edited: 10/30/2010 • Link to this review
I was referred to Dr. Klotz several years ago for some problems I was having with my neck and face. After years of not knowing the problem, Dr. Klotz was able to diagnose me with a slipped disc and pinched nerve in my neck. She sent me to physical therapy and I improved dramatically. I would highly recommend her to anyone. My great other doctor who referred her is Dr. Lynn Zahner. Can't say enough about these two doctors.
Posted: 9/09/2010 • Link to this review
I called for a new pt appt with Dr Klotz & was pleased when I was offered an appt the very next day. The receptionist gathered my personal info & told me they require all pts leave a credit card on file with their office in the event of a broken appt or last minute cancellation. Knowing I don't break/cancel appts I gave them my card # & scheduled. The receptionist told me she would fax the initial paperwork to me & I should bring it with me completed to my appt. The same afternoon I rec'd a call confirming my appt for the next day an hour later than I was scheduled? I corrected the caller, she apologized, told me to show up 15 minutes before my appt & not bring any children with me. The following day, I made arrangements to leave MY PATIENT care early & arrived at Dr Klontz's office 20 minuted before my appt. The receptionist was on the phone so I took a seat.(i was the only person in the waiting area) Shortly after, I was greeted, signed the remaining paperwork & took a seat to wait for my appt. 25 minutes passed & I asked the receptionist how much longer should I have to wait? She sheepishly smiled & said "she should be finished". 10 minutes later I gathered my belongings, told the receptionist theirs wasn't the office for me, requested a call from the Dr & left. Their "policy" regarding the Dr's time is super strict which is fine but I expect my time to be respected as well. Leaving a pt (NEW) pt waiting 45 minutes to no avail is unacceptable to me. Dr never followed up.
Posted: 8/17/2010 • Link to this review
After having a paralysis at age 12, I have seen my fair share neurologists. As I've gotten older & had more health problems emerge, I searched (without success) for 8 yrs to find a dr that would treat me as a whole human being. Dr. Klotz has helped me more in 3 months than any dr I've seen in 8 yrs. She sent me for the usual tests & when they didn't show anything, she sent me for more tests. Tests that no other dr has bothered to check. Every appt. is easy to schedule, and the time this dr. spends w/her patients is so refreshing. She is never rushed to get you out to get the next patient. Her full attention is focused on me while I'm there. Don't go expecting the "typical" drs. ofc. This dr. is ahead of the times. I don't have enough space to write ALL the positives. I'm just thankful I finally found a dr that has exceeded my hopes!
Posted: 4/27/2010 • Link to this review
Dr. Klotz has made a remarkable difference over the years in my life. Dr. Klotz is attentive, meticulous, insightful and flexible. She combines traditional medicine with holistic tools. The waiting room is a testament to her approach. The patient is immersed in a room of intellect, humor and accessible art while bathed by soft classical music. Dr. Klotz is always prompt in receiving her appointments. She spends an enormous amount of time with each patient. Dr. Klotz is able to explain very difficult concepts and treatment options so that they are understandable to an anxious impaired patient. She takes a lot of time to review the pros and cons of different treatment options. Dr. Klotz's displays a down to earth compassionate yet to the point manner in her discussions with patients. She is deeply invested in their welfare. I have been able to actually discuss issues with her rather than endure the one-sided short proclamations from on-high from previous neurologists. She shows a real empathy for a patient's suffering. Above all, Dr. Klotz treats the "whole" person rather than viewing us as a collection of symptoms and a revenue stream. She does not rely solely on medicines to fix everything.
Posted: 1/27/2010 • Link to this review
After over 8 years of migraines, several physical therapists and doctors later, I have never encountered such an unprofessional establishment. This is a doctor and 2 receptionists, not an professional neuro. You are NEVER able to speak to Dr. Klotz, unless you come in and pay your copay first. The rude, unqualified receptionist decides whether or not she is going to give a message to the doctor or not. Last time I was in for vertigo, the doctor actually suggested I buy a BMW... maybe a few more copays from us and she can pay hers off.
Posted: 1/11/2010 • Link to this review
Don't waste your time. Cons far out way pros of this doctor's office management. I read negative reviews but decided to go anyway. The office is a mess. Dr. Klotz gave me 5 medications to try, none helped. When I told her my mother had migraine pills that worked, she still gave me another prescription that again didn't work. I feel Dr. Klotz was not concerned I was wasting my money on medication that did not work. I left a message and it took 2 days to return my call. She wasn't in pain so the 2 days that felt like months to me was of no matter to her. Not to mention that it wasn't Dr. Klotz that ever called to discuss my care, it was always the receptionist. The receptionist called to tell me they will not prescribe the medication I requested because it is a narcotic. I requested that Dr. Klotz call me. The receptionist said she would take a message and see IF she can call. Why wouldn't my doctor call to discuss my concerns??? When I called back to tell her I researched the medication I was requesting a prescription for and learned it was in fact NOT a narcotic.. she stuttered and said "I'm just the messenger" and proceeded to suck her teeth and tell me I could go see another doctor. I asked again that Dr. Klotz call me. It has been about a month and still no phone call.
Posted: 1/07/2010 • Link to this review
Dr. Klotz's was a kind presence. She took a thorough history and ordered appropriate tests. She prescribed medications that helped and followed up with me on the tests and meds and my second visit. She made sense out of symptoms that had puzzled my allergist and GP for many, many years. Her careful diagnostic work has dramatically improved my quality of life.
Posted: 10/02/2009 • Link to this review
Dr. Klotz spent 1 hour with me for my 1st appointment. She then referred me out for multiple tests. During my follow up, she spent another full hour with me reviewing my results. She is very thorough. She found many things that many other doctors had missed on me. She was on time for both of my appointments. Her office is like a little sanctuary. It has flowers everywhere, soft music playing, massagers out in the chairs in the waiting room, tea/coffee/hot cocoa for you...etc. The front desk staff was sometimes great & sometimes cranky. I recommend that you just look past them & see Dr. Klotz.
Posted: 6/18/2009 • Link to this review
After many surgeries for cancer, plus chemotherapy on and off for 22 months I had been experiencing pain in my hands and feet. Dr. Klotz took a great deal of her time interviewing me. She was very kind and welcoming. In addition to reviewing my records and conducting an interview she did a very thorough test and then ordered various blood tests and an MRI. A neurologist I saw one month earlier failed to review my records and tests, spent apx. 10mins with me, was rushed and unpleasant. By contrast Dr. Klotz was a refreshing change. She explained my symptoms in detail and in a way that I could understand. In addition to this she even commented on and asked me about pinched nerves in my neck (yes, I had that treated apx. 8 years ago but forgot to mention it), and had a very insightful explanation as to why the pain of migranes was felt on my right side predominantly. Wow. A+++.
Posted: 4/02/2009 • Last edited: 4/29/2009 • Link to this review