Business overview

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 7:30am
  • 5:00pm
  • SUN

Reviews

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Kauffman Tire and Toyo Tires -- What a Ripoff, 8/16/2012

I bought 4 Toyo Open Country H/T tires that carried a 60K miles warranty about two years ago at Kauffman Tire on Mansell Road in Alpharetta, GA 30004. After driving for 22K mile (about a third of... the life expectancy of the tires) all four tires are worn out completely. I went to Kauffman Tire on Mansell Road in Alpharetta and asked them to replace the tires since I had a warranty. After listening to a bunch of excuses and "probably" phony phone calls to the manufacturer, I was told that the tires were worm because my alignment was off and that they would not replace them. Fair enough, I figured but when I looked at my invoice I saw that I had my wheels aligned when I purchased the tires two years ago. I drove 23K miles on these "great" new tires. Kauffman Tire performed a wheel alignment at the time of purchase and the tires are completely worn out? I asked myself why? Could it be the manufacturers (Toyo Tires) fault for producing a below-average tire? Obviously NOT! Could it be Kauffman 's Tire fault for performing an awful alignment? Obviously NOT! Clearly it must be my fault for driving my Volvo SUV like a Ferrari. My recommendations: Stay away from Kauffman Tire and replace your Toyo tires with any other brand as soon as you can. Good Luck!

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good service, 12/10/2011

I have used Kauffman tire for my tires and oil changes for years. They are always professional and do a good job at a reasonable price. They have the power to discount so make sure you ask for a... better price on tires.

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Displaying 1-6 of 6

Reviews

Rob_________R

Reviews: 1

Kauffman Tire and Toyo Tires -- What a Ripoff

I bought 4 Toyo Open Country H/T tires that carried a 60K miles warranty about two years ago at Kauffman Tire on Mansell Road in Alpharetta, GA 30004. After driving for 22K mile (about a third of the life expectancy of the tires) all four tires are worn out completely. I went to Kauffman Tire on Mansell Road in Alpharetta and asked them to replace the tires since I had a warranty. After listening to a bunch of excuses and "probably" phony phone calls to the manufacturer, I was told that the tires were worm because my alignment was off and that they would not replace them. Fair enough, I figured but when I looked at my invoice I saw that I had my wheels aligned when I purchased the tires two years ago. I drove 23K miles on these "great" new tires. Kauffman Tire performed a wheel alignment at the time of purchase and the tires are completely worn out? I asked myself why? Could it be the manufacturers (Toyo Tires) fault for producing a below-average tire? Obviously NOT! Could it be Kauffman 's Tire fault for performing an awful alignment? Obviously NOT! Clearly it must be my fault for driving my Volvo SUV like a Ferrari. My recommendations: Stay away from Kauffman Tire and replace your Toyo tires with any other brand as soon as you can. Good Luck!

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Bravos1

Reviews: 14

good service

I have used Kauffman tire for my tires and oil changes for years. They are always professional and do a good job at a reasonable price. They have the power to discount so make sure you ask for a better price on tires.

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tedesh

Reviews: 1

Great place for oil change

I have used Kauffman Tire for oil changes and tire rotations over the past year. I always receive good customer service and I am usually in and out in an hour. I imagine they have the same level of service for tire installs.

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CheckAndBalance

Reviews: 1

IF YOU ARE A WOMAN RUN FAR FROM THIS PLACE!!

I normally don't write reviews but I feel obligated. I spent $650 on new tires for my 2004 Hyundai...pretty expensive I know, but since I was in a bind and they knew it, I expected them to charge me a lot. 8 days later, I noticed a HUGE blister on my front tire!! The first thing they asked me was 'did you hit anything'? Valid question, but after I explained that I didn't hit anything other than the pavement, they told me that they knew that I hit something because that's the only way a blister can happen. To make a long story short, after hearing the perfectly rehearsed spiel about how they weren't liable, I realized that this is standard operating procedure for Kauffman Tire-at least with young women it is. I've dealt with them for years and unfortunately, most of the associates try to SCAM WOMEN. Tony @ the Cheshire Bridge location is the only exception to that (I would've dealt with him but unfortunately he was out sick). After arguing with the manager (THOMAS YARRI) who sold me the defective tire a week prior, I finally got my new tire replaced. Had I not shown them that I would not be taken advantage of, they were going to charge me additional money for a BRAND NEW tire that I just bought 8 days prior! They are running a SCAM on women and I will be filing additional complaints with the BBB and the media as well!

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Frugalmom56

Reviews: 15

See ya'

After coming here for years and always getting honest service i went in for an oil change and tire rotation and left with a $200 bill.Boy did i fall for it!Had to return because they only installed 1 wiper. i realize too late they are different models. Plus the other work was probably unnessary ... they even changed the lesser oil change to the higher one. I will not be returning ... the 'manager' was not the one i was used to working with. See ya'.

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DrBarr

Reviews: 1

Reliable

I have had several dealings with this business over the last few years. Each time I have found the price and service to be good.

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