Business overview

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 7:30am
  • 5:00pm
  • SUN

Reviews

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Great service, 12/13/2011

We've used Kauffman for years and have always been pleased with the service and prices. When we had an issue with one set of tires, they stepped right up and took care of the problem with no hassle.... Definitely will use them again.

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Great location and service!!!, 9/12/2011

We have been using this Kauffman Tire location for over 7 years now, and have had excellent service with them. The biggest thing is that they are always honest, which is not always easy to find when... having work done on your vehicle. We had a problem once with one of our cars where the 2 out of 5 of the lug nuts broke off when we had a flat and my husband was trying to change the tire. They had been over-torqued at Kauffman and were way too tight. When we took it back there, right away they admitted that it was their fault and replaced the nuts and tire at no charge at all to us. Very honest! Also, we had our Van there recently and they rotated the tires for free, AND replaced a brake light that was out and all at no charge, even though we had never taken the van to them before. We will always use them for tires. There is a bit of a wait sometimes because they are so popular, but it's worth it!

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Displaying 1-15 of 17

Reviews

Sarah61

Reviews: 6

Great service

We've used Kauffman for years and have always been pleased with the service and prices. When we had an issue with one set of tires, they stepped right up and took care of the problem with no hassle. Definitely will use them again.

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Speechie

Reviews: 10

Great location and service!!!

We have been using this Kauffman Tire location for over 7 years now, and have had excellent service with them. The biggest thing is that they are always honest, which is not always easy to find when having work done on your vehicle. We had a problem once with one of our cars where the 2 out of 5 of the lug nuts broke off when we had a flat and my husband was trying to change the tire. They had been over-torqued at Kauffman and were way too tight. When we took it back there, right away they admitted that it was their fault and replaced the nuts and tire at no charge at all to us. Very honest! Also, we had our Van there recently and they rotated the tires for free, AND replaced a brake light that was out and all at no charge, even though we had never taken the van to them before. We will always use them for tires. There is a bit of a wait sometimes because they are so popular, but it's worth it!

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luvs2shoparound

Reviews: 7

no complaints

they have a 30 minute discount guarantee on your tire install... don't forget to ask for it, you will most definitely wait more than 30min. got 2 new tires installed. 45 min and they were pretty busy. These are mechanics people, it's not walmart shopping, things can get hairy in a garage. I'll be back I'm sure.

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AdventureBunny

Reviews: 4

Poor customer service

I was a new customer just looking to get my oil changed and possible new tires in the future. I got there when they told me too, which was 5:15 (they closed at 6 pm). Said it was no problem, they would get my oil changed and get me out before 6 pm. It's now 6:30 pm, store is closed, people still waiting for their cars and mine was never touched. Still sitting where I parked it. I went to front desk and asked for my keys. Clerk looked shocked and said I was next. HA. Do I really want to be a new customer and be the last one of the day after store is closed.. I think not!!

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allison1965

Reviews: 4

Overall Pleased

They did a good job replacing my old tires and did not rip me off. They also changed my oil. I will use them again for other vehicle needs

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bboi78

Reviews: 2

Unsatisfactory.

Told me there was a 30 to 45 min wait. Waited two hours for simple oil change. I understand being busy but never lie to the client. Wasted half my day off! Never again.

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ATL-SWAT

Reviews: 3

Custom Wheel Install

Not the place to have custom wheels installed. Did not follow directions from wheel manufacturer, installed caps backwards, damaged caps with socket, damaged chrome lugs, mixed up wheel rotation, told me wrong torque setting for re-torque (150 lbs??) Never again! Great place for an oil change or for some new rubber on the Buick!

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hodels

Reviews: 13

Very happy with service & value.

Royce was just great! Priced Costco & WalMart & went with Kaufman, glad I made the right choice! Fast service & the right price for a top-product!

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AslanRules

Reviews: 9

Rock-solid service.

I've been shopping at Kauffman for 6 years or longer. I've never experienced any problems with their products or service. Very efficient, professional and friendly. I usually leave my car and walk to the Chick Fil-A for lunch. They call me in an hour or two and I walk back and get it. Bada-bing-bada-boom. I recently hit a curb and flattened my 4-month-old new tire. They replaced it without hesitation. 5-Stars for Kaufmann in Towne Lake.

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thebreeze

Reviews: 4

Best in Towne Lake

These guys are great and consistently give wonderful service. The pricing is extremely fair and service is unbeatable. I have been a customer for over 5 years now and will continue to trust Kauffman Tire for all Preventive Maintenance and tire purchases.. Thanks again.

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specialady45

Reviews: 2

Great Service

I love this place. There are great over the phone and great in person. They had sold the tires I wanted, so they upgraded me with no additional charge. This is a great place to get your tires.

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staasee

Reviews: 3

Very helpful staff

willing to fix my tire right away so i could get to work on time!

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cathysattic14

Reviews: 20

Best Tires

I recently needed new tires on my vehicle and did an internet search to get an idea on price. Their website was very helpful and I could easily get a quote on the tires I needed with a variety based on quality and cost. When I called the local shop I told them what vehicle I needed tires for and they actually quoted me one on the lower priced tires, not the most expensive. They are always courteous and honest on the phone and in the shop. I came in on my lunch break and had a limited amount of time. They said they would try to get me out in time to get back to work. When the end of the hour came around I was offered a ride back to work since they wanted to do an alignment so not to ruin the brand new tires I just purchased. I was impressed by their going out of their way to ensure my safety and satisfaction. I will definitely use this business again and again.

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ebartel

Reviews: 2

Great Customer Service

Where else can you go and they will fix a flat for free!!!

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dchastain

Reviews: 1

Good prices

Gave a good price on brake and rotor replacement on Mercedes 190E. Threw in a free balance and rotation. Very friendly.

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